Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
When I picked up my car,all the letters “Volvo” were replaced tho only one was missing. Since all five had to be ordered they were all replaced. However, when I asked for the four replaced, the employee stated they had been thrown away in garbage. Aftrr considering this I told him I wanted them. (I have several volvos all w the same letters and could use them if some were stolen again). The enployee sarcastically said “you want me to put the okd ones back?i. I said i wanted them to keep as spares. He said we dont keep them. I told him The BAR rules require it. He then fished them out of the garbage along w the danaged light essembly. I said I didnt want rgat, just the letters He got. nasty w me and and snatched it sngrily snarling at me to have a nice dayin a sarcastuc tone. I went into the office and complained, while aeveral employees partially surronded me. At no time did I use a threatening tone but emphatically stated the employee was out of line as a matter of good policy and as attempting to circumvent legal requirements and customer relations. I dont know if the installation charge was higher because of the unnecessary replacement of all the lettering. But my main issue is the attitude of trying to bully his way out of the issue. I dont know who it was by name.
My Experience - 5.0/5.0 -
Great customer service: regular updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Let me say that the last time, the other body shop--that we were loyal to--took two MONTHS to do some flh1/4panel work. So, at Farmers suggestion, we used Caliber. WOW. Totally exceeded our expectations. Great body and paint work, great appraisal and customer liasion work, nearby, and it was done in LESS than TWO WEEKS! Crike, sometimes we can't get our OIL changed in that timeframe. REALLY REALLY happy with the opportunity. Thanks. Caliber is our new body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had the absolute best experience here!! 150,000 out of 10 stars, thank you so so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Edgar was amazing and his team was easy to work with and so kind! the whole process was a piece of cake. these folks are working HARD and i hope they’re being appreciated as such!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There were some very small spots on the used mirror support which I pointed out needed to be touched up, which was done before I left with the car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris was very nice and accommodating thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris was great!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
To all my family and friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andrea is the best . She explained all the permutations to getting my car repaired and delivered what feels like a brand new Mercedes despite its 2011 vintage! Besides being such a knowledgeable project manager she is personable, and very reassuring all will be well .and it was even ahead of schedule . The front desk staff and Edward who helped readjust my mirrors/ seating etc were equally dedicated to delivering their best . Thank you and Caliber Collisions is the only place I’ll refer friends. I’m am super delighted . Michelle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andrea is great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, clear communication, fast turnaround.
Likely to Recommend - 5.0/5.0 -
You have a great process in place.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Edgar was very helpful but the work took one week longer than originally stated. The work was more expensive than I had anticipated, but the final product was very good.