Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Communication was choppy. I got handed off to someone different halfway through the process and then was told that the dashboard lights that came on when I was in the accident had nothing to do with the accident and then I would need to call my insurance when I arrive at the beginning, I was told that you would do all of the inspections for insurance so I didn’t really feel like it was a cohesive situation.
Customer Service - 1.0/5.0 -
See original comment
Returned Clean
My Experience - 5.0/5.0 -
Andrea was so helpful. She provided excellent communication with a kindness and knowledge.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I especially appreciate that the repair work was done in a timely manner. The car was ready on the day Edgar suggested it might be. All looked well with the car; even cleaned up. I would recommend this Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done in timely manner and completed as promised. Edgar explained the work and parts. I recommend the Claremont shop.
Customer Service - 5.0/5.0 -
See previous v
Returned Clean
My Experience - 5.0/5.0 -
Christopher was very friendly and welcoming. The ladies at the front desk called to let me know when to expect the vehicle pick up. Altogether a painless experience.
Likely to Recommend - 4.0/5.0 -
I think you guys need to move your business because the location is a nightmare, a busy intersection and the cross streets not at right angle. For that reason I would probably not recommend you to a friend.
Repair Quality - 5.0/5.0 -
Christopher was very friendly and made me feel at ease. The job was done promptly and the care was returned washed and shiny! Thank you!
Customer Service - 4.5/5.0 -
the receptionist called to say that my car might be ready at the end of the day and they were waiting for the parts.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The only person I directly spoke with was Andrea. She was always helpful, cheerful, and I was confident that Andrea would take good care of my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
They did a great job repairing my car. It was returned to me having been washed and polished
My Experience - 5.0/5.0 -
Outstanding service and work. I was kept in the loop with regular updates all through. I didn’t have a rental car, so Edgar even got the work done before the promised date. Much appreciated & highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0 -
My initial liaison was good at communicating through a bad experience, however when i returned the next day after pickup to show problems with the repair the staff refused to walk across the street to document the problems, insisting that I needed to pull into their car bay that is inarguably dangerous because you have to back into commuter traffic
My Experience - 5.0/5.0 -
Great work. Excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andrea did a great job keeping me posted about repair process and car was actually completed sooner than promised. She is very professional and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was amazed and appreciative of how quickly the repairs were handled. My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and speedy work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kind and knowledgeable staff. Give them a raise!