Caliber - Bluffton

4.7 (263reviews)
96%
107 Traders Cross,  Bluffton,  SC  29909

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (263)

Likely to Recommend

I already have

Repair Quality

Customer Service

Asante rocked!

Returned Clean

Likely to Recommend

The best! Finally a company with integrity and quality service.

Repair Quality

Outstanding very professional and courtesy staff. I'm very impressed with the prompt and quality repair. I would ABSOLUTELY recommend Caliber Collision. Thank you!

Customer Service

Excellent!!!!

Returned Clean

My Experience

Just returned to Virgina with lincoln. Looked and ran great. Excellent job by Mr. Ashanti and entire staff. Thank you for everything.

Likely to Recommend

Repair Quality

No complaints. Mr. Ashanti and caliber personnel thank you so much!

Customer Service

Likely to Recommend

They treat you well, very informative and they are easy to work with!

Repair Quality

Real nice work and done before it was scheduled to be done. People were caring and very informative with pleasing manner.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Great to work with! Very pleased with the work.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Excellent customer service

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My Experience

The Caliber Collision Team was entirely professional and friendly throughout this experience. I was kept up to date throughout the repair process. The work that they performed was entirely satisfactory. I believe that this is consistent with the leadership they receive from the site manager, Asante.

Likely to Recommend

Repair Quality

Their repairs are visually satisfactory, and operationally satisfactory.

Customer Service

Actually, the customer service was beyond satisfactory- it was EXCELLENT!

Returned Clean

Likely to Recommend

Repair Quality

Your staff was great! I'm sorry I have forgotten the technician's name, but he was fabulous explaining what he intended to do, keeping us up to date by phone, and then delivering ahead of schedule. Bravo!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

There seems to be a disconnect between the automated text messages and the work being done but was an easy process to schedule and communicate.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Es muy probable q lo aga

Repair Quality

Everything is perfect.

Customer Service

Todo Exelente

Returned Clean

My Experience

Notwithsttanding the employees being very nice, the vehicle took longer than I was expecting, and told it would take to repair. Equally as important, they didn't use paper floor mat, and my rubber weather mats had all kinds of dirt on them. Lastly, the truck was not washed. It was delivered to me and they knew I was short for time so that may be the answer to some of these problems. Upon initial inspection, the work seems to be fine, but I really haven't had a chance to look at it carefully. Hopefully, if there are any issues, I'll be able to bring it back to have it repaired.

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Very happy with them. They were recommended to us by our daughter in law

Repair Quality

We were kept informed about what was happening to our car and when parts were ordered and expected to come in. We were given an estimated time car would be finished and it was ready before that date. Also I would like to thank the lady that cleaned our car. Beautifully job, my windows have never sparkled . Hats off to your team, job well done. They were very welcoming when you entered the building. Also we were impressed that we didn’t need to return our car to the rental place they took car of that. Thank you everyone.

Customer Service

Returned Clean

My Experience

The wait for the finished repair was 7 weeks, but when delivered it was perfect!

My Experience

Very consumer friendly personal. Work completed very satisfactory. Honest pricing.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean