Caliber - Bluffton

4.7 (260reviews)
96%
107 Traders Cross,  Bluffton,  SC  29909

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (260)

Likely to Recommend

I cannot recommend Caliber any more highly. A great place. They did an amazing job!

Repair Quality

My only issue is that the new headlamp they put it in seems to be throwing an odd shadow which makes it hard to see the road properly in low light. This morning was the first time I drove the vehicle in the dark and that’s when I noticed it. I intend to let Caliber know Friday morning.

Customer Service

Asanti was amazing and kept me in the know every step of the way. I cannot say enough how great he was and how well he took care of me!

Returned Clean

Likely to Recommend

I will recommend friends

Repair Quality

You guys have done a great job on the car I will recommend anyone to you guys. 👍

Customer Service

The car is perfectly done I’ll recommend anybody to you guys…

Returned Clean

Likely to Recommend

Repair Quality

Very responsive customer service and updates.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My Insurance Company totaled my car out.

Customer Service

The staff was caring and welcoming.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone who I had the pleasure to deal with (Charlene, service people and repair shop manager) were highly professional and courteous and I would be happy to recommend their shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Outstanding!! This was a Nationwide insurance claim which began on the west coast. Bridgett got us dialed in with no hassle. Her team kept us up to date on the repairs which were completed expeditiously!! Kudos to all!!

Customer Service

Returned Clean

Likely to Recommend

I'm recommending Caliber Collision to everyone!

Repair Quality

Everything looks great!

Customer Service

Everyone was super nice and helpful!

Returned Clean

Likely to Recommend

Repair Quality

Excellent service, quality, and communication. Top notch company!

Customer Service

Returned Clean

Likely to Recommend

Great work!!

Repair Quality

Customer Service

Kept us informed with the .progress.

Returned Clean

My Experience

Excellent customer service. Manager and service personnel listen to customer requests in a respectful and kindly manner. They are great people! Thank you for honest advice.

Likely to Recommend

Repair Quality

Great customer service, honest and caring. I do appreciate your kindness on technical advice

Customer Service

Excellent

Returned Clean

My Experience

My Experience

My Experience

Very professional, supportive and efficient. I highly recommend Caliber. Extremely satisfied!!

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Returned Clean

My Experience

Bridgett and her team were phenomenal during the entire process. Bridgett was thorough in her assessment and became my advocate when dealing with the party at fault. She never wavered when they were uncooperative. I trusted her professional opinion in every aspect of the situation. Her team made sure to communicate with me at each stage of the process. I was so pleased with the repairs, I just had to hug Cole ☺️ Thank you!!!

Likely to Recommend

Repair Quality

Did a good job. I would rate higher except I had to ask too many questions about the "Totaling" experience. It would be better if I knew what to expect.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff and mechanics are amazing.

Customer Service

I received status calls at least once a week to review the repair progress and provide me with an estimated completion date

Returned Clean

Likely to Recommend

Again, thank you to Caliber Collision for exceeding my expectations!

Repair Quality

My experience with GM Bridget, Byron and Charlene at Caliber Collision was exceptional. This team not only repaired my car beautifully, they communicated with me constantly, explaining process, repair details and time frame. Bridget drove me to pick up my rental car at a location that was further away than usual. Byron called regularly with critical updates. Charlene met me on the weekend to pick up my car. I’m grateful for all their efforts and the five star results.

Customer Service

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Excellent service very focused on making sure the customer is satisfied

Customer Service

Excellent service

Returned Clean