Caliber - Bluffton

4.7 (262reviews)
96%
107 Traders Cross,  Bluffton,  SC  29909

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (262)

Likely to Recommend

Repair Quality

I was very satisfied with the work and the time it took you to do it. It was very professional thank you.

Customer Service

Returned Clean

My Experience

You guys did a great job. 100% satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Love the staff, so helpful. Byron was so nice and professional he is truly an asset to Caliber collision.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Too many issues for me to even write them out.

Likely to Recommend

As they did a gorgeous job, I would highly recommend this collision repair.

Repair Quality

Beautifully restored. Great pride taken in the job. Great personnel. Will be back if needed.

Customer Service

Again very nice people. They are perfectionists!! Outstanding!

Returned Clean

Likely to Recommend

Repair Quality

Wonderful communication and service.

Customer Service

Returned Clean

Likely to Recommend

They were able to make a stressful situation seem not quite so bad. Informative from the get go. That continued throughout the process. Contact remained consistent throughout. Clear explanations of what was to be done, cost, and updates

Repair Quality

Looks like the accident never happened to the car

Customer Service

I was well informed all along the way. Friendly. Informative. Knowledgeable. Took time with me. Never felt rushed.

Returned Clean

My Experience

Start to finish everything went smoothly. We are very happy with the work done! It looks like new and they finished sooner than expected. Customer service was wonderful. Thank you

My Experience

Very cordial

Likely to Recommend

Repair Quality

Just plain ole Good!!!

Customer Service

Everyone was very professional.

Returned Clean

Likely to Recommend

Absolutely 100%. I already have!

Repair Quality

Better than expected!

Customer Service

Everyone was amazing! They helped us make a fantasic decision. Our Insurance company giving us false information and they helped us sort it out to our benefit. I would recommend them to anyone, including my daughter, for an honest opinion. I would absolutely call upon them again if needed! Thank you.

Returned Clean

Likely to Recommend

I was overall please with my service and would gladly use them again

Repair Quality

Slight imperfection but nothing to be too upset about.

Customer Service

They got me in and out pretty quickly and were honest and kind

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repairs were actually done quicker than expected. Considering it was around Christmas/ New Years. Car looked great and all employees were always professional especially “Byron” that assisted me through the process. Also there was a blind sensor you couldn’t fix but you gave me the codes so I could take to Cadillac. Thank you for a job well done

Likely to Recommend

Repair Quality

Vehicle was repaired in a timely fashion considering it was just before Christmas. All repairs were done except for one. I didn’t fully understand why the shop couldn’t replace the part. Caliber Collision gave me the codes that were showing ( blind spot sensor). Took it to Cadillac and set up appointment to have it checked. Otherwise all employees were very professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Outstanding service and communication

Customer Service

Exceptional

Returned Clean

Likely to Recommend

Repair Quality

This is my second time using Caliber for repairs and I’m very pleased with their service and communication!

Customer Service

Excellent customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Shout out to Bridget, Charlene and Byron for keeping me updated on the repairs to my car.

Returned Clean

My Experience

My rear door handle was attached upon delivery and worked. The handle completely fell off on the day of pick up.

Likely to Recommend

Repair Quality

Actual paint job on the bumper was good but rest of the work was not done properly.

Customer Service

Returned Clean