Caliber - Bothell

My Experience - 5.0/5.0 -

Amazing customer service and I would totally come back!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Fantastic customer service.

My Experience - 5.0/5.0 -

Kalen was great to work with! I appreciated how much care and attention you took with the repairs. The texts kept me well-informed. You even topping off my oil for me! Thoughtful and thorough service. Thank you.

My Experience - 5.0/5.0 -

JD was great help!!

My Experience - 5.0/5.0 -

Great shop. Kept me informed of everything being done. Great staff.

My Experience - 5.0/5.0 -

Very efficient shop, car looks great

Likely to Recommend - 5.0/5.0 -

Process was seamless

Repair Quality - 4.5/5.0 -

So far everything looks good on the repair. A bit confused why the radio station was changed and the heat was turned up to 90 degrees with the fan on high. Also a strong paint smell.

Customer Service - 5.0/5.0 -

Kalen Tindall was good, fast and efficient

My Experience - 5.0/5.0 -

Thank you so much! Great job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for pounding out the dent on the right side!!!

Customer Service - 5.0/5.0 -

Very informative and helpful,

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you, excellent service.

My Experience - 5.0/5.0 -

My experience was great. I appreciated the timely updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

There's an odd smell in the car now, but I'm pretty sure it'll go away soon

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

I really want to give a 10, but there was an electrical component that was left unplugged so I had to make an extra trip to have that checked and fixed post-repair.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

JD’s team did an excellent job. Got the car in at a relatively timely manner. The job took longer than originally estimated before they saw the full extent of the damage in person. But after that they were spot on with how long it would take. It was a surprising big job for how minor the damage as they had to weld on new pieces to the frame. Afterwards it looks perfectly brand new! JD was amazing at keeping me updated every week if not more so depending on how quickly parts and such became available.

Customer Service - 5.0/5.0 -

JD was awesome!

Returned Clean

My Experience - 5.0/5.0 -

I made a good decision to have Caliber work on my car. I had good experience with another collision repair place but Caliber is way better. The staffs are nice and knowledgeable. VW certified repair. I like the texts update ( I think that’s impressive) and my car is ready earlier than the expected date. 5 star⭐️

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Passenger fog light was inoperable upon receiving car. Discovered at home It was just plugged in incorrectly. Otherwise completely satisfied with the work done to repair

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

JD was great. He kept me updated on my repairs and answered all my questions. I would definitely recommend Caliber Collision!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My car looks amazing. Thank you to JD for all his help and thank you to Aaron for fixing my car. You guys are the best

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean