Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly customer service and an excellent job done in a short time. Will recommend Caliber Collision to my friends.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were done a lot sooner than the original estimate, which was very nice. Everyone I interacted with at the store was nice and helpful. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was done super quick and it looks great. Everyone I spoke to at the Bothell/Mill Creek office was great to work with.
Customer Service - 5.0/5.0 -
Everyone was helpful and pleasant.
Returned Clean
My Experience - 5.0/5.0 -
Communication was great. We felt fully informed about the process and we're kept up to date about the supply chain issues that were causing delays. The van looks great and we are very appreciative to have it back sooner than we were told to expect.
My Experience - 5.0/5.0 -
I appreciate your help repairing my Toyota. You were great every step of the way. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mark was so comforting and confidence inspiring throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
JD went above and beyond with his level of customer service. He was polite, quick with answers, and provided staff updates daily. His service was all aces!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
JD was great at reaching out to provide daily updates for status of my repairs. Plus, he was a friendly person who made me feel comfortable that my vehicle was in good hands.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees were very polite. They kept me informed about the progress and actually finished a week ahead of time.
Customer Service - 5.0/5.0 -
All the employees were great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
JB and the whole staff were great! Very communicative and accommodating to my schedule. My car was fixed promptly, they handled everything insurance-wise, and everything looks brand new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Words isn’t enough to express my gratitude to Amazing Caliber Collision!!! I was speechless when I received the text that my vehicle is ready to pickup because my expectations was 9 days estimated completion date. I’m very happy, very satisfied, very impressed for the 3 days swift job they’ve done and my car is just as the same as new when I bought it 2 yrs. ago. Kaleb and the office personnel are so nice people. Highly Top Notch Recommend!!! The BEST in doing business. THANK YOU SO MUCH!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The lobby is really really bad. I almost changed my mind and went to another shop. It is very uncomfortable to sit on seats that are ripped to shreds. It is so unprofessional.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were timely with getting car in and getting it fixed.
Customer Service - 5.0/5.0 -
Communication was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, exceptional team. They really made it easy for me!
Customer Service - 5.0/5.0 -
The administrative staff is prompt, communicative, and professional.
My Experience - 5.0/5.0 -
JD is so personable and helpful. I appreciate him updating me the progress of my car repair with my insurance claim. Thank you!