Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
James was super helpful with giving updates on the repair process. Also, front office staff were friendly and helpful in answering questions as well. Repair looks great and very pleased with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great at keeping us updated on how things were going.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate the patience the team (Kalen in particular) had with me in setting everything up in advance. The team also ensured I had a rental car the day I dropped off my vehicle. Throughout the repair process I was kept informed about the progress pretty much daily. The repair itself went much faster than anticipated and everything looks perfect. 100% satisfied!
Likely to Recommend - 5.0/5.0 -
Already did :)
Repair Quality - 5.0/5.0 -
great repair, looks like new! They clearly know their stuff and take pride in their quality
Customer Service - 5.0/5.0 -
Great communication, very flexible, great service, great collaboration with enterprise for rental car, car was very clean when I got it back
My Experience - 5.0/5.0 -
Team did excellent job communicating progress of work daily. It made planning for pick up of vehicle a breeze.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication with daily texts with progress of repairs
My Experience - 5.0/5.0 -
Repair looks perfect. Very happy
My Experience - 5.0/5.0 -
Thank you for your great customer service and frequent updates!! The car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
Great coordination getting my rental vehicle and getting my truck back sooner than expected. 5 ⭐
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so nice and helpful. Kept me informed the entire time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love this body shop! Zoe was friendly, professional and knowledgeable about what would be needed to fix the damage to my car. It was done four days prior to the estimated timeframe that I was told and the quality of the work was excellent, along with amazing customer service. I'm very satisfied with this place and will be recommending this to all.
My Experience - 5.0/5.0 -
Great People at Caliber Collision-Bothell. Great communication and customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
JD was very personable! He kept me up to date on what parts were needed, as well as estimated completion date. Would recommend you guys to others for sure!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication from JD was perfect! He explained what needed to be replaced and when he would get parts and how long before the expected completion date. I would totally recommend you guys to other people who need repairs done!
Customer Service - 5.0/5.0 -
Everyone was super friendly and helpful!
Returned Clean
My Experience - 5.0/5.0 -
It was a job well done. You are all very kind and attentive. I appreciated being kept up on whet was going on daily. You're tops in my book.
Likely to Recommend - 5.0/5.0 -
They are tops in my book
Repair Quality - 5.0/5.0 -
I can't tell anything ever happened.
Customer Service - 5.0/5.0 -
They did a great job and kept me informed the whole time. Everyone who works there is so nice. I'm very impressed.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
JD was an absolute professional throughout process. Consistent clear communication made this a very comfortable process, especially during the stress and expense of damaging our vehicle. I wouldn’t hesitate to recommend your shop.
Likely to Recommend - 5.0/5.0 -
Most professional shop I have worked with.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Employee who provided estimate and managed job was excellent, professional, good communicator.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Zoe was awesome