Caliber - Bothell

4.9 (4,264reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,264)

My Experience

A job well done and finished early! Very friendly staff especially JD Rude who helped me and had a great sense of humor!

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Repair Quality

Customer Service

Very nice group of people!

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Repair Quality

The car repair was finished before expected.

Customer Service

JD Kept in touch with me and I was well informed about the progress of the repair. He was efficient and had such a good personality. Quick to chuckle. I felt heard. Every question I asked was quickly and clearly answered.

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Repair Quality

Like new

Customer Service

Great communication and expectations

My Experience

You all have the best customer service!

My Experience

Excellent service they kept me notified throughout my whole repair I would definitely recommend you to my family and friends.

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Customer Service

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My Experience

Everything was great 👍 thank you

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My Experience

Kept me informed almost daily and did a great job…

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Repair Quality

Aerial was lying on windshield and I’m lucky to have found it…

Customer Service

Already completed a survey..

Returned Clean

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Repair Quality

Customer Service

JD is terrific!

Returned Clean

My Experience

I am very impressed with Caliber Collision in Bothell. Zoey was our contact and was perfect. Very clear and consistent communication , friendly and an advocate for a concerned car owner. I invested a lot into this car to ensure it’s reliability for my daughter, just for it to be hit a week later. Caliber did an excellent job on the car as well as working with insurance. The car was finished a day early and since Enterprise rental is basically next door you just leave the keys with them and they do the rest. Seem less and a great example of how to run a company. Hopefully I won’t be back.

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Returned Clean

My Experience

Everyone was so helpful and professional. The regular updates were very helpful and much appreciated. It all inspired confidence that you would do your utmost in my repairs

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See previous comment.

Repair Quality

Calibers daily updates and consummate professionalism are tops! Repairs were made on time and the vehicle looks like new.

Customer Service

People were polite, friendly, and professional.

Returned Clean

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Repair Quality

They went above and beyond and did an amazing job. Kept us informed delivered earlier than expectation.

Customer Service

My Experience

Great job team, I am 110% satisfied with your work. Please keep up the good work!

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They have done a great job, no complaint from me.

Repair Quality

Nothing to be complained about

Customer Service

They keep me posted throughout the process with texting. The job is well done. I would recommend using them again.

My Experience

Thank you for being kind and friendly Explaining things I need to know., even though all of you are busy. Thank you again for excellent service.

Likely to Recommend

Thank you

Repair Quality

Very happy with the service provided Thank you

Customer Service

Returned Clean

My Experience

Better than new! Great Communication and updates on the status of our repair. Zoe was so friendly, kind and helpful! Thank you to everyone who worked on my car! Outstanding job! So happy to be back on the road!

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100% would recommend!

Repair Quality

It is better than new and the overall communication outstanding! Highly recommend! A+

Customer Service

See previous note! We loved the updates they would send via text on what they were working on, eta, etc!

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Customer Service

Good experience overall

Returned Clean

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My Experience

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My Experience

Extremely professional and yet personal I enjoyed everyone of the people I met there. In my case, I might add,... the staff was tolerant. Tks Kermit

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Customer Service

JD was very informative and kinda fun, also Anna really helped with a rental. Overall the crew I met was exceptional.

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