Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff made the process extremely easy. No stress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the process. On time completion and met all of my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service, great communication everyday keeping me up to date. Repair was completed on time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
JD was amazing, I couldn’t be happier. He stayed in contact with me the whole time, and was able to finish the repairs early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
JD was awesome. Very friend and he stayed in contact with me during the whole repair.
Returned Clean
My Experience - 5.0/5.0 -
Zoe was so great about keeping me up to date on my car. She was unbelievably helpful. I had talked with a gal at the Ballard location wasn't impressed by her at all. So happy I had to come to Millcreek location! Zoe deserves a raise. She's a keeper!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and timely delivery no complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber did a good job on the repair of the door.
Repair Quality - 5.0/5.0 -
We were really satisfied with the repair. The only thing that was frustrating was waiting for the Acura Dealership to fix the air bags system.
Customer Service - 5.0/5.0 -
The person in charge of the account communicated with us about the progress of the repair
My Experience - 5.0/5.0 -
Loved the text updates, the repair work looks excellent, and Kalen was super helpful!! 5-star review!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already filled out survey & you keep sending to me! :)
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Between the speed of the repair and helpfulness of the staff, this location will be highly recommended by me in the future to friends or family.
Repair Quality - 5.0/5.0 -
Was quoted a possible 2 week repair job, but was contacted after 1 week stating the repairs had been completed. The repair job looked great and the car was given a cleaning job as well which was pleasantly unexpected. All staff were professional and kind upon any interaction.
Customer Service - 5.0/5.0 -
Each time I had to contact, or was contacted by the staff at the shop they were kind and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were able to get my car into the shop a little more than a month ahead of schedule & finished the job early in the day well on time with what they predicted even with parts being delayed by the dealer & kept me updated by texts throughout the entire process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall, great work and communication throughout the entire process. Shout out to Kalen who did a great work communicating the status of the repairs and was very professional all the time. They all did an excellent job taking good care of a very special car to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall, excellent customer service, communication and quality repairs. Shout out to Kalen who was great during the entire process
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Happy with the repair work and that all OEM parts were used. Repair team was very communicative on the status, with multiple updates per week. Staff at the office were professional, friendly, and explained the process well. The car repair was completed 2 weeks ahead of the estimated time. Caliber made working with the insurance company easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super fast service, friendly staff, got my car fixed
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision exceeded expectations. They were able to repair the frame damage without needing to do a more expensive replacement. JD gave me clear updates every step of the way and worked with insurance for me to get it all covered. Most impressive was how quickly the work was completed.
Likely to Recommend - 5.0/5.0 -
My best experience with an auto repair or service
Repair Quality - 5.0/5.0 -
Car is like new after the repair. Service was excellent and kept me informed consistently on the progress. Caliber Collision also completed the repair faster than I expected.
Customer Service - 5.0/5.0 -
Personable, open and timely communication