Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repairs went exactly on the timeline communicated at the start of the job and the work looks great! I’ll definitely return in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all do great work, that's why I picked you,it looks better than when I bought it, thanks
Likely to Recommend - 5.0/5.0 -
Awesome work
Repair Quality - 5.0/5.0 -
You all do awesome work , thanks,
Customer Service - 5.0/5.0 -
Awesome job, thanks, Dan
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
paint seems fine but there was tape under the hood and the VIN plate in the driver's side door jam is still covered. the interior panels are not properly seated.
Customer Service - 4.5/5.0 -
service was fine but slow
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was just like it was before the car was stolen and damaged
Customer Service - 5.0/5.0 -
JD was exceptionally friendly, professional and skilled!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve only had the vehicle back a little over 24 hours, though. But so far so good. The repair to the cosmetic damage is flawless.
Customer Service - 4.5/5.0 -
You had my car for almost two weeks and your system suggested I would receive more regular updates than I did. That’s my only complaint. McKenzie, Mark, etc were all very pleasant and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service associate JD was the exceptional with customer interactions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I recently had my car fixed at Caliber Collision and had an exceptional experience. JD, the representative who handled my case, was an outstanding communicator. He kept me informed on the status of my car every week and showed genuine empathy throughout the process, which made a stressful situation much more manageable. Not only was the customer service top-notch, but the repair work itself was also excellent. I was impressed with the quality of the fixes and could tell that the team at Caliber Collision took great care in ensuring that my car was restored to its pre-accident condition. Overall, I highly recommend Caliber Collision to anyone in need of car repairs. Their exceptional customer service and high-quality work make them stand out in the industry. Thank you, Caliber Collision, for providing such a positive experience during a difficult time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I recently had my car repaired at Caliber Collision and worked with a gentleman named JD. I have to say that JD provided exceptional service throughout the entire process. He gave me conservative estimates on when my car would be complete and followed up with proactive communication every week. He even sent text updates in between to keep me informed of the newest information. JD's kind and considerate approach made the client experience truly exceptional. When I picked up my car, I was blown away by the quality of the repairs. All the fixes were made and the paint looked fantastic. I can confidently say that the car was returned in better condition than before the accident. JD's dedication to his work is truly impressive, and I would highly recommend Caliber Collision to anyone in need of auto repairs. Thank you, JD, for your exceptional service and making a stressful situation much easier to deal with. I appreciate your hard work and attention to detail, and I will definitely be returning for any future repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
J D Rude is an outstanding employee. He has excellent customer service. He kept me informed throughout the process. I was happy with the work completed and will recommend Caliber Collusion to anyone looking to have their car repaired. Renee Kimes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked brand new again. I was so worried, but your team was extremely helpful and made the whole process much better.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication...great job!