Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
JD and his team did a wonderful job on the car repair. It looks like new. He kept us up to date on the progress during the repair. They actually finished earlier than promised. Great job. Thanks.
Likely to Recommend - 5.0/5.0 -
Nothing bad to say. Hopefully I won't need body shop repairs in the future, but if I do, I will use Caliber.
Repair Quality - 5.0/5.0 -
The car looked great after the repair. Paint matched perfectly.
Customer Service - 5.0/5.0 -
JD is a great communicator and he let me know of the status of the repair. He is knowledgeable and told me up front what was going to happen. Also, he worked well with the insurance carrier which was not one he normally deals with. The insurance carrier was the one used by Safelite who caused the accident.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall a great job. No complaints at all. I would want to take my Vehicle in again to Caliber, if ever needed.
Repair Quality - 5.0/5.0 -
Super job with my accident claim repair
Customer Service - 5.0/5.0 -
JD was right there with lots of follow ups on the progress of my Ford Escape. Good job JD Ron Osborn
My Experience - 5.0/5.0 -
Quick. Professional. Polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very smooth experience. Much faster and more professional than I imagined. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like the Toyota philosophy of design and ownership. Caliber fixed my vehicle to the same high standard to match the rest of the vehicle. Now I have a good relationship with my vehicle and pride of ownership. If it isn't worth fixing is isn"t worth owning. Thank you
My Experience - 5.0/5.0 -
Great job! You will be our shop of choice from now on!
My Experience - 5.0/5.0 -
MacKenzie was great. My car was done quickly and beautifully. Looks like new again. She answered all my questions and reassured me. I have already recommended you to another person for service. 😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were awesome. They got me in quickly and were great to work with. The work was done quickly and efficiently and it looks like new i am very happy with it and would definitely choose them again. I have already recommended them to a friend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Great service, friendly and helpful staff. Way too long a process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I received two estimates upon bringing in my car, one to cover the damage from an accident that insurance was covering and then another to cover damage on the opposite side that I expressly stated I wanted done and would be paid out of pocket. I still have both estimates as proof that this conversation occurred. I was quoted to have it all fixed and indicated this is what I wanted when I had my consultation appointment. The insurance covered a rental car for me so that I would not be without a vehicle and could make it into work with little inconvenience. The repairs weren’t completed when I arrived to pickup my car. The side that was not covered by insurance hadn’t been touched. I had stated I wanted all of the damage addressed and immediately I could see the tail light was still broken. Now because of a mistake that was no fault of my own, I have to attempt to coordinate with someone to bring my car back in without the convenience of a rental car to have the repairs completed when they should already be done. Having my car repaired was already a lengthy process but to find out that I went through all the trouble inly to realize the work wasn’t done was severely disappointing and a huge inconvenience to me. Even though I have done nothing wrong, the team made no effort to rectify the mistake, and instead just scheduled the other half of the repairs at full price when the schedule allows. I expected to see good customer service and an offer to help me solve this problem in a timely and costly manner, but I was barely offered an apology. I sincerely regret choosing Caliber Collision for my repairs.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would def recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Service was great and I’m happy with my car
Customer Service - 5.0/5.0 -
Everything went as expected
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Very happy with the repair.
Customer Service - 5.0/5.0 -
we were taken good care when we went in talk about the damage to the car.
Returned Clean
My Experience - 5.0/5.0 -
JD’s communication was on point and kept me informed at every step of the process. His text messages were simple, effective, and timely. The condition of my car upon picking up exceeded my expectations. Overall a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zoe made this process extremely easy. She was amazing at communicating and very kind.