Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
JD was extremely responsive and everything he said was done, exactly how and when he said. I cannot express how pleased I am with the service and the communication. I will recommend Caliber for repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job, great communication, helpful & on time.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I love the responses and updates I received every other day or so regarding my mazda. It shows this company cares.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thankyou so much for taking care of my car. You guys did an excellent job on my car repair. I would highly recommend everyone to your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The subaru was repaired well, so good work their as usual. Our only complaint is i know i was told that they will need some gas in the car, But why would you need to use half the tank (8gallons) during the repair 2-3 weeks time was not clarified. Was it only to take to a repair shop or was car used for any other reasons. Only nearest gas station is 7 eleven and their pumps are so old school with one having to manually lift the pedal where nozzle sits and its on costlier side too.
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0 -
sometime difficult find appointment with nearest caliber shop
Repair Quality - 3.5/5.0 -
Looks like it was a tight schedule, However, the team tried to do best!
Customer Service - 4.5/5.0 -
Excellent, However sometime Geico was not having the latest update.
My Experience - 5.0/5.0 -
The entire process was very smooth. Good communication from the shop and they completed the work in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m completely satisfied with my experience with Caliber Collision because of Zoe’s communication skills, keeping me updated every few days with a detailed texts of the repair progress of my vehicle! She was always professionally friendly and available if I had any questions, too and even responded to my text messages too! And all was done accordingly to the expected timeline! Thanks to all!
Likely to Recommend - 5.0/5.0 -
Great communication and in a timely manner. Very happy.
Repair Quality - 5.0/5.0 -
Very conscientious examination and Beautiful, looks like new.
Customer Service - 5.0/5.0 -
Caliber collision were extremely competent and Zoe (my contact person) kept me informed and updated with text messages and/or phone calls throughout the entire process.
My Experience - 5.0/5.0 -
Excellent communication Quality from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Will recommend to my circle.
Repair Quality - 4.0/5.0 -
The service advisor did great. I rated 8 because the cost and time estimates that were quoted from Geico were grossly wrong and had to deal with the shock at the time of appointment. I was not planning for it. I understand it costs and times what is times....but the expectations were not set right in the first place.
Customer Service - 4.5/5.0 -
Pretty Good. Very well informed and knowledgeable.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Back to new! Great service
My Experience - 5.0/5.0 -
I was very happy that the shop kept me very informed every day with updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate all the updates and the work looks good.