Caliber - Bothell

4.9 (4,264reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,264)

My Experience

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job communicating and keeping me upto date. Great job on the vehicle itself. Smooth handling from start to end.

Likely to Recommend

Repair Quality

Great customer service and regular updates

Customer Service

Great. JD was very friendly and give timely and regular updates on the repairs

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The staff there was absolutely awesome!! They even washed it, and it was super dirty. I would definitely come back.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I think the gaps are a little bigger, and I think the tech spilled some cleaner in my car. But everything looks great.

Customer Service

First person I worked with, Shawn, would have had a low score. Second person, JD, 10/10.

My Experience

Great service all the way around!

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Estimator 5 stars Frnt office 3 stars Price 5 stars Workmanship 5 stars Turnaround 5 stars

My Experience

Mark was wonderful and very professional.. not only were the repairs done to my satisfaction, but the car was also cleaned. I want to thank him for the great job you company provided..

Likely to Recommend

Repair Quality

Customer Service

My Experience

JD was the tech that worked with me. I have had, unfortunately, a few collisions that happened in the past. The repairs at other shops were ok but the service was not. The experience here was definitely different. Great communication, solid work and friendly attitude. Very happy with the whole process. If, I have the opportunity to recommend this place in the future I will. Thanks for the great work!

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Repair Quality

Customer Service

Easy to work with. Nice people.

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Repair Quality

My car was delevered days late i had spend 200 more on rental car

Customer Service

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Repair Quality

Customer Service

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Highly recommended.

Repair Quality

Friendly and courteous staff.

Customer Service

Helpful in supplying info and welcoming.

Returned Clean

Likely to Recommend

Repair Quality

The low rating was given because of pro long Service time to finish an easy tail light and a slightly damaged fender and in no way reflects on Tony the service advisor . Tony acted professionaly through out. I thank you for keeping us in loop while my chevy Tahoe was serviced

Customer Service

Please see my comments about Tony in the previous page.