Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I thought you guys did a very good job. Very respectful.
My Experience - 5.0/5.0 -
They were very professional and kept me informed about the status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm happy with my repair, but I wasn't happy with the delayed. I had to request a few days off from work to go pick up my car and it has been delayed 3-4 times. Good thing I didn't have car rental, otherwise it could have been a lot worse.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much! Car looks fantastic! Thank you Kalen and the rest of the team! Keep up the good work! Bravo Zulu!
Likely to Recommend - 4.5/5.0 -
Papa?
Repair Quality - 5.0/5.0 -
Thank you daddies
Customer Service - 5.0/5.0 -
Thank you dad!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
efficiency, respect and speed, I am completely satisfied and happy with the work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly front desk. Regular repair status updates by text. Repair completed ahead of schedule. Vehicle cleaned prior to pickup.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service & communication with your team- especially JD (we think that’s his name). Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
C Great communication and workmanship
Customer Service - 5.0/5.0 -
JD fid a great job
Returned Clean
My Experience - 5.0/5.0 -
I am totally satisfied with the recent repair experience I had with Caliber Collision. Since never having an auto requiring repair work from an accident I was out of the loop with what to expect. Never at anytime was I waiting for details and status of the repair work taking place. When I took my van in I was met by Calen who explained what steps would be taken and how I would receive feedback. He provided me his business card and said feel free to call with questions. By the end of the day I had received a status report with their findings and description of work that will be needed. At the end of the next day the same text was received with status. I was never out of the loop. It put my concerns at total ease. I want to give a BIG thank you to Calen, Mark, Sean and Sasha for their consistent quality customer service and to the people that did the work. I am so happy with the quality of the work done. I've made sure that during this process I shared how impressed I was to family and friends. I will continue to praise work done. It was so easy for me! Thank you all at Caliber Collision! 😁👍👍
Likely to Recommend - 5.0/5.0 -
Totally likely and have already recommended Caliber Collision.
Repair Quality - 5.0/5.0 -
Excellent! Caliber Collision is a great company to work with. Their employees are friendly and very helpful. What I was most impressed with was their level of communication regarding steps and repair needed. They made sure as their customer, I was never out of the loop with what repair work my vehicle needed.
Customer Service - 5.0/5.0 -
The people I worked with, Calen, Mark, Sean and Sasha were great. I initially was met by Calen when I brought my van in for repair. I didn't really know what to expect regarding auto repair from an accident. Calen put me at ease from the beginning of this process. This type of communication continued with those I spoke with. Consistency with the quality of communication. Having been in management for customer service for a local large medical insurance company, I know what great customer service is. Caliber Collision provided it every time! Thank you to everyone at this location. You helped to make a potentially stressful situation stress free!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and were super friendly. They kept me up to date the entire time they had my car as well.
Customer Service - 5.0/5.0 -
Kalen was really friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
My car was damaged past body repair and i appreciate Caliber Collision parking it there. I would take it to them for body work if that was all that it needed. They were polite and clear and appreciate the obvious integrity.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for taking care of my car in a professional manner. It was delivered to my expectation with some additional work, super clean and all good. Great work folks!
Customer Service - 5.0/5.0 -
Very friendly and explains everything
My Experience - 5.0/5.0 -
JD stayed in touch with updates throughout the whole process.