Caliber - Bothell

4.9 (4,259reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,259)

Likely to Recommend

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Customer Service

My Experience

Excellent communication!

Likely to Recommend

Very professional and friendly with great communication.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already did

Repair Quality

Car looks really nice, everything is aligned and looked very well

Customer Service

Very nice staff answered any questions

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Courteous, professional & completed repair at promised time frame

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I had a great experience from start to finish. Ana helped me the whole way through, was completely transparent and informative as to next steps, what was needed from me, and when I could just wait for next steps.

Customer Service

I was extra impressed that they vacuumed my car. That detail definitely did not go unnoticed and was greatly appreciated. I didn't expect it (and was aware my car could use it) and couldn't have been happier to see my clean floors despite just my bumper being damaged :)

Likely to Recommend

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very quality work, excellent communications.

Customer Service

They kept me updated and informed throughout the whole process.

Returned Clean

My Experience

Honestly, I rarely ever do reviews or surveys, but from the moment I dropped off my car everything was easy. The communication was consistent and when I picked it up it was clean on the inside and out. Which was to me an extra bonus. I didn’t even recognize my car because it was so clean and shiny. Thank you so much!

Likely to Recommend

Repair Quality

Even though it sucks to have your car sent to the shop. These guys made it easy, my car was cleaned and vacuumed on the inside, I was not expecting that! Thank you for making this process as painless as possible and retuning my car better than it was before I dropped it off!

Customer Service

This was a great experience for me, they made everything seamless.

Returned Clean

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

I reported a whistling noise from the driver side front door after the repair at speeds over 30 mph to Jason. He asked me to bring the car in. I am out of town and will bring the car back to the shop in the three weeks

Customer Service

Customer service was great. Just some technical issue with the repair.

My Experience

Well done team! Repairs were done early and looks like the collision never happened. I was notified each day as to the status of the repairs, the facility works directly with Enterprise so no pick up/drop off hassle, and the car was returned clean. The only thing that wasn't done, was upgrade the car to a newer model for free! (One can dream...) Seriously though Caliber Collision Team, thank you for making this experience for me as seamless as possible. Should someone else decide to snuggle the rear end of my vehicle, I know exactly where to take it!

Likely to Recommend

Repair Quality

The work and service was top notch

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They forgot to hook up the rear hatch button. That's in the driver's side door panel. So I need to bring it in to have them connect

Customer Service

Returned Clean