Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looks fantastic! Thank you for doing it right!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
JD communicated very well. And our car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
JD was great and delivered as promised on time.
My Experience - 5.0/5.0 -
Never having a collision before I was completely lost as to what and how .....The staff at Caliber Collision put me at ease immediately. The texts updating the repair process were very helpful. The whole repair was expedited well. Thank you JD for your attention and assistance Patty Sandoval
Likely to Recommend - 5.0/5.0 -
I have already given people reason to seek out your business
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the very onset of arranging appt for car repair to getting it back, I found exemplary service at all times and more.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This location in particular was great!
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
JR was awesome!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing customer service and work done by JD and team. Impeccable communication every step of the way and worked hard to complete my repair. I was also luck enough for the to complete it 2 weeks ahead of initial schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I have a piece next to my windshield flew off. I’ve been waiting for three weeks on a reply from Kaylan as to the ordering and fixing that part. No response or updates over the last three weeks.
Likely to Recommend - 4.5/5.0 -
Solid work. The estimate doubled during the time the car was in the shop. Not sure exactly why. Once picked up car looks great, same as before if not better.
Repair Quality - 5.0/5.0 -
Repair looks the same if not better than before the incident. Solid work!
Customer Service - 4.0/5.0 -
The communication was good. Though the completion date kept getting pushed back.
Likely to Recommend - 4.0/5.0 -
I'm concerned that the function of the side view mirror was not checked (it was brand new) before releasing the vehicle
Repair Quality - 4.0/5.0 -
I am basically pleased with the repair. Visually, it looks like new. 10 for that. The left side view mirror only swivels out about 1/2 way before stalling with a clicking sound. I'm sure it is nothing that can't be fixed quickly without having to leave the car with you (which would be very inconvenient, since we live in Bellingham), but someone should have caught it before releasing the vehicle. My wife picked up the car and didn't detect the problem because she is short and doesn't need the mirror extended as far as I do. 5 for this.
Customer Service - 4.5/5.0 -
Did their best to keep me informed in a period of maddening parts delays.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great communication throughout. Recommend it.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber’s role in facilitating our Prius’s catalytic converter is appreciated. Chad with Safeco was helpful too.