Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
JD was always updating me about the progress of the repair. I appreciated that along with the texts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Our car was so dirty when we picked it up. That was very frustrating.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Although it took longer than expected the job they did was great
Likely to Recommend - 4.0/5.0 -
Their work was good.
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I found two white paint specs on the right side and one on the rear window. I was able to remove the one from the glass but can’t get the two off the paint. Other than that I think it is very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They made me wait two and a half months. I've been disappointed. Also, I had to rent a car for that long.
Customer Service - 0.5/5.0 -
They made me wait two and a half months. I've been disappointed. Also, I had to rent a car for that long.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated their communication and follow up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding thank irk and service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took longer than anticipated but not calibers fault and they were very good about keeping me updated on what was going on.
Customer Service - 5.0/5.0 -
From Mackenzie at the front desk to Mark in the back end I couldn't be happier with the service I received from both of them.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication. Great job on completing the repairs to a sigma standard. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The management and qaulity of work are top shelf.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The management and qaulity of work are top notch
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely 5 stars from start to finish. Professional staff, clean location & great technology to keep me informed as the project progressed. I most appreciated Mark for calling me early in the process to let me know they would most likely be finishing earlier then estimated. Well done. Thank you.
My Experience - 5.0/5.0 -
Professional and courteous service throughout. Communication of updates was great and much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The color match is off. I assume because of originally painted surfaces fading over time. I would think that paints could be adjusted to accommodate this.