Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The repairs were good, and Mark did a good job keeping me apprised of the progress. He was great to work with, even though I was frustrated with progress. I was upset that the repair time estimates were not better since it did not allow me to plan appropriately. Every week the progress was that it would be another week and weeks turned into months. And it took over 3 mo from the time I dropped off the car to finally be completed. Better time estimate would have made the experience much better.
My Experience - 5.0/5.0 -
Everything went well, we were kept up to date on progress and it was finished ahead of schedule.
Likely to Recommend - 0.5/5.0 -
Did not do what they promised to do and resulted in out of pocket cost for me for repair that should be fully paid by the insurance company
Repair Quality - 2.5/5.0 -
There gaps on the bumper that is clearly visible to the naked eye but caliber claims it to be under tolerance
Customer Service - 0.5/5.0 -
Never submitted the final supplement to insurance despite the promise. In the end, I have to pay the difference between what was submitted and what I had paid.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The gentleman and front desk miss Betts were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well and in a short time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pretty fast turnaround, they seemed to have ran over a piece of metal which required me to get a new tire.
My Experience - 5.0/5.0 -
I appreciated the updates and follow up as the work progressed. Excellent service. 5 stars!!!!
My Experience - 5.0/5.0 -
Excellent customer service and repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Thank you very much
Repair Quality - 5.0/5.0 -
Very good job thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent and timely repair work. Only feedback is to ensure a proper wipe down of exterior and interior areas.
Customer Service - 4.0/5.0 -
My rep Kalin is awesome however the team needs to remembering the customer specific incident shared with my rep.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
JD was very friendly and kept us up to date.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
JD was awesome, I appreciated the updates on how it was going.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kalen did a wonderful job repairing my bumper. He was professional, friendly, and got my car done ahead of schedule. Communication was excellent. Thank you!