Caliber - Bothell

4.9 (4,259reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,259)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very quick and goold service.

Customer Service

My Experience

Kalen did really nice job on the repair. Also appreciate getting the hubcaps back on one of the wheels and carwash.

My Experience

The paint color didn’t match completely

Likely to Recommend

All the work. Done beautifully

Repair Quality

Happy with all the work done

Customer Service

Beautiful work happy

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professionally done. Was impressed with it all. Definitely will go back if more work is needed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very easy to work with. I enjoyed how the rental car program worked as well being there for me and just dropping keys off when I picked up my car.

Repair Quality

Thanks so much for making my car like new. Thanks for reaching out by text along the way as well. Very helpful.

Customer Service

Thanks so much for making my car like new. Thanks for reaching out by text along the way as well. Very helpful.

Likely to Recommend

Repair Quality

Kalen, my Caliber representative, was fabulous. Pay him more so that he stays with your organization. He is a credit to you. I appreciated the frequent text updates about my car’s progress. People are more important than cars. Take care of your good people. I am a teacher. Invest in people. I appreciate your persistence in getting me to respond. You didn’t go a away, nor will I. I will recommend Caliber to all of my friends and acquaintances.

Customer Service

Returned Clean

Likely to Recommend

Waiting to get things refixed correctly

Repair Quality

So far there are a few things that are not working right according to my wife. She is driving it to see if it is like pre accident. Craig 425-890-5167

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repair completed a day in advance of expectation.

Customer Service

Both Kalen and the front desk associate were professional and efficient.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank u

Customer Service

Thank u

Likely to Recommend

Repair Quality

Customer Service

Caliber Issaquah behind brown bear car was was terrible. Made me wait over a week to drop the truck off. Only looked at the damage for a few minutes. Come to find out the next day they brought my truck to a differen location 20miles away with out telling me. Terrible customer service I will never bring my business here again!

My Experience

I was very pleased by the level of communication. Felt Caliber truly cared about keeping me informed about the process and time frame of completion. Will, and have, recommended Caliber to friends.

Likely to Recommend

Repair Quality

The level of communication was excellent. I felt very well-informed about the progress of the repairs. Very professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There is other feedback I would like to share. I will be disappointed if this the only question I will be asked

Customer Service

There is other feedback I would like to share. I will be disappointed if this the only question I will be asked

Returned Clean

Likely to Recommend

Repair Quality

Kaleb did an exceptional job of keeping me updated throughout the process. This whole thing has been worry free!

Customer Service

My Experience

Excellent service! From the first phone call to picking up my car I was related extremely well. I was kept apprised of the progress on the repairs and my car was ready when promised. And the shop even made the arrangements for my rental car. Chal was wonderful and took good care of me from start to finish. I would recommend Caliber Collision to anyone.

Likely to Recommend

I would tell anyone to use Caliber Collision.

Repair Quality

Can't even tell any work was done.

Customer Service

The work they did was excellent. You can't tell any work was done. They were very helpful and professional too. They kept me up to date about the progress, it was ready when they promised, and they coordinated the rental car. Overall a great experience. I would definitely used them again. Special shout out to Chal for his help too. He was awesome.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean