Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Nice job. Thanks for taking care of Big Blue.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On time- made it easy- clear and frequent communication — loved the daily texts. Chal was a rockstar and gave good explanations and worked seamlessly with the insurance company- and I was so so happy to get my car back ! She’s a beauty
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
all around- timely communication; worked w/ my insurance carrier, and my car was put together 100% back to original cond. Chal was the best and it's almost like we were friends for 10 years.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'll recomen to a friend of mine, when they need.
Repair Quality - 5.0/5.0 -
I like your service, you did a great job. Will introduce to friend of mine later. Keep up with your nice job.
Customer Service - 5.0/5.0 -
Great work, politely, friendly and Patience.
My Experience - 5.0/5.0 -
Customer service is excellent. Very professional in explaining damage assessment and repairs. Prompt update of progress via text messages. Job was completed early 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional job
Customer Service - 5.0/5.0 -
Customer friendly and frequently updates progress of repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I got an original estimate that it would take about a week to get my repairs completed, however it only ended up taking 3 days! This was incredibly helpful for us. I found my repair technician to be very helpful and responsive to questions.
My Experience - 5.0/5.0 -
Very professional and on time. They kept me informed during the process and the quality of the work is stellar.
Likely to Recommend - 5.0/5.0 -
Overall excellence in the repairs and customer service were both reasons I would recommend them.
Repair Quality - 5.0/5.0 -
Timely, great people, superior craftsmanship.
Customer Service - 5.0/5.0 -
All questions answered and I was updated on repair progress regularly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent quality of work. I was anxious after work on my other car was done (not by Caliber) far from good including color, assembly and other details . Only a remark about updates. If you send daily updates, they should be more specific, like prepared for painting, assembling ..., etc, but it is less important. Overall great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication throughout the repair process was great. The work was even finished a day earlier than the estimated time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My running lights are not working and I have a check engine light on that was not on previously
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Speedy, well done repairs. Friendly, positive staff in office including reception and technical staff.
Likely to Recommend - 5.0/5.0 -
All was as good or better than expected!
Repair Quality - 5.0/5.0 -
Great job all around!
Customer Service - 5.0/5.0 -
Very personable staff!
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
See previous comment
Customer Service - 2.5/5.0 -
Scheduled the repair with Caliber Collision In Issaquah,WA. This shop needed to transfer the repair to the Bothell location. Our Vehicle was returned with a least 3 defects in the paint job. Current working with Issaquah location to correct the defects.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Wonderful experience thank you. Just a heads up...who ever cleaned the inside needs to watch over spray in a black interior. You could see spots everywhere that wasn't wiped down.
Repair Quality - 5.0/5.0 -
Thank you for getting it done early
Customer Service - 5.0/5.0 -
Kept me informed