Caliber - Bothell

4.9 (4,172reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,172)

My Experience

Job was good. Very happy.

Likely to Recommend

Repair Quality

Everything on the outside looked great. The plastic part on my driver seatbelt looked like it came off and was not fixed.

Customer Service

Likely to Recommend

Definitely recommend it to everyone. Want to get a job done right call this shop and you will be happy you did.

Repair Quality

I am very happy with the work done. Very professional and very high quality. Looks like brand new!

Customer Service

Very knowledgeable and professional. Kept me informed of the progress all along. Answered all the questions and concerns I had.

Returned Clean

Likely to Recommend

Absolutely would recommend them

Repair Quality

Customer Service

Great communication

Returned Clean

My Experience

Likely to Recommend

Repair Quality

good job

Customer Service

good job

My Experience

Likely to Recommend

Repair Quality

Very good job

Customer Service

Very good job

My Experience

I’m so grateful for the kindness and expertise of the whole caliber team.

Likely to Recommend

Repair Quality

Customer Service

Everyone I spoke with was amazing and so helpful and nice.

Returned Clean

Likely to Recommend

Excellent job

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very satisfied with the customer service and the job done!

Repair Quality

Everyone was informative, professional and friendly!

Customer Service

Very good!

My Experience

Im not sure what’s going on but the car doesn’t electronically lock and my key-less start doesn’t work. I need to know what diagnostics or things you did involving the computer because something got messed up and it doesn’t work like it did when I brought it in

My Experience

The work is immaculate, and the communication throughout was next level service that you dont come by much these days. 10/10

Likely to Recommend

Repair Quality

The only thing I notice the ‘check engine’ sign. While trying to find out the cause, I checked and found my gas tank cover was loose. I tightened it and observed another dive thinking the sign will go away but last night I went to temple and noticed it was still there. Just wanted to know if it is due to my bumper repairs. Little worried about this issue.

Customer Service

Returned Clean

My Experience

I like the fact that they kept me informed about the progress on my car. My car was repaired in record time less than two weeks and it looks great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ana was excellent. She kept me informed during the repair process. She is a real professional.

Likely to Recommend

Repair Quality

Customer Service

Your staff was very professional. Ana was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The alignment has not been done, and there is no improvement. I’ll need to bring the car back. I was told that installing new tires would fix the issue, which I plan to do this week; however, I don’t believe replacing the tires alone will correct the alignment

Likely to Recommend

Repair Quality

Overall, the service at Caliber Collision Bothell–Mill Creek was great, and I especially want to appreciate Anna for her help. She was correct that after replacing the tire, there were no alignment issues. Thank you for the follow-up and the opportunity to share feedback.

Customer Service

Returned Clean