Caliber - Bothell

4.9 (4,259reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,259)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication and great customer service. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communications were excellent during the entire process of repair. Our car looks perfect.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service and communications.

My Experience

I was quite happy to see my car and every fit line of the repaired areas was perfect. The car was waxed, buffed and the inside was even detailed and looked nearly new. My repair advisor went over every part of my car that was repaired and/or replaced and even noted that my protective 3M film was replaced where damaged! I also appreciated the daily texts from Caliber and on a few days, I responded with a question and got an answer that same day!

Likely to Recommend

Repair Quality

Customer Service

Fast, attention to detail, very professional and excellent communication skills!

Likely to Recommend

Repair Quality

I couldn’t tell a thing had ever been wrong with it.

Customer Service

They Kept me apprised of every step.

My Experience

I was extremely happy with not only the treatment they gave me personally, but with the quickness of the job repairs and by the quality of the work done. I feel very fortunate USAA recommended Caliber Collision to me. Thank you!!

My Experience

Everything was amazing!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Could not be happier about the excellent customer service provided by Caliber Collision! They were personable and professional.

Likely to Recommend

Repair Quality

Excellent customer service!

Customer Service

Likely to Recommend

Repair Quality

Completion of repair was delayed three times but the I was satisfied with the results

Customer Service

Staff was courteous just wish my repair wasn't delayed three times

Returned Clean

My Experience

Amazing team! Kalen was especially helpful as he sent updates to me via text, but the entire staff had great customer service. Completely satisfied. Thank you so much (:

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

everything looks ok so far; time will tell if they did a good job.

Customer Service

good communication.

My Experience

These guys did an amazing job! My car was ready three days early they kept me informed the entire time and answered my questions almost immediately! They cleaned in an outside my car and even worked around all of my work stuff in the trunk-Which was of course where they needed to get to. Very happy my insurance company works with these fine people!

My Experience

Someone hit my car and I was really stressed. They made the process VERY easy, kept me updated along the way & did a great job! Thanks guys!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was flawless. Many thanks to your excellent team!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

We like the way that the car looks, like a new one. Thanks.

Repair Quality

Satisfied, thanks.

Customer Service

Thank you very much, we're very pleased with the work you had done. The car looks like a brand new one.