Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Team did amazing job, very helpful, kept me updated and did the job very well
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The team and communication was amazing, one issue the dealership found the paint job not optimal, so now waiting on them to get back to me if I need to do anything abt it or not
Customer Service - 5.0/5.0 -
Great communication and time to fix
My Experience - 5.0/5.0 -
Caliber collision was great to work with and got the car done far ahead of schedule! I so much appreciate working with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service and communication was amazing from start to finish. Much appreciated. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keep doing the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely and looks great!
My Experience - 5.0/5.0 -
Appreciated the frequent updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I don't tend to have occasion to make such a referral. In the unlikely event that the subject came up, I would make the referral.
Repair Quality - 4.5/5.0 -
Took quite a long time, but otherwise very good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber made the whole ordeal simple. I really appreciated the daily updates.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great team
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work. Thanks to all!
My Experience - 5.0/5.0 -
I appreciate the fast service and updates with text messaging. Hasan did a great job getting this set up. My car was washed and in perfect shape when I picked it up and it was ready quicker than they planned.
My Experience - 5.0/5.0 -
Convenient and stayed in contact
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Again, we had a great experience, considering the unwanted situation in the first place. Caliber was actually the second shop I’d gone to for a quote, but while the caliber team were ready to help right away, the other shop made me wait around for someone to look at my vehicle, then didn’t send the quote and wouldn’t return my calls. Caliber is my shop now, and my referral to anyone else too.
Repair Quality - 4.5/5.0 -
The communication, follow-through, and follow-up are all 12 out of 10. The actual body work is a 9 for me. The last notch would be if their top-level craftsman could’ve done whatever they do to make the new parts look the same shade as the old. They’re pretty close, but I can tell, I think others who are looking can as well, which may have a negative effect on resale value. I’m sure it’s extremely difficult to match paint that’s faded over time, but that’s what would make it a ten to me.
Customer Service - 5.0/5.0 -
Actually 12 out of 10, they’re awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
They get the job done
Repair Quality - 4.0/5.0 -
The repair itself is fine. But the technicians broke my dash camera mount and left oil smudges in my upholstery :/
Customer Service - 3.0/5.0 -
Poor communication initially. Said they would call me the next day, didn't call until next week.