Caliber - Bothell

4.9 (4,123reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,123)

My Experience

Team did amazing job, very helpful, kept me updated and did the job very well

Likely to Recommend

Repair Quality

The team and communication was amazing, one issue the dealership found the paint job not optimal, so now waiting on them to get back to me if I need to do anything abt it or not

Customer Service

Great communication and time to fix

My Experience

Caliber collision was great to work with and got the car done far ahead of schedule! I so much appreciate working with them.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service and communication was amazing from start to finish. Much appreciated. Thanks!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Keep doing the great work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Timely and looks great!

My Experience

Appreciated the frequent updates

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I don't tend to have occasion to make such a referral. In the unlikely event that the subject came up, I would make the referral.

Repair Quality

Took quite a long time, but otherwise very good.

Customer Service

Returned Clean

My Experience

Caliber made the whole ordeal simple. I really appreciated the daily updates.

My Experience

Likely to Recommend

Repair Quality

Great job and great team

Customer Service

Returned Clean

My Experience

Great work. Thanks to all!

My Experience

I appreciate the fast service and updates with text messaging. Hasan did a great job getting this set up. My car was washed and in perfect shape when I picked it up and it was ready quicker than they planned.

My Experience

Convenient and stayed in contact

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Again, we had a great experience, considering the unwanted situation in the first place. Caliber was actually the second shop I’d gone to for a quote, but while the caliber team were ready to help right away, the other shop made me wait around for someone to look at my vehicle, then didn’t send the quote and wouldn’t return my calls. Caliber is my shop now, and my referral to anyone else too.

Repair Quality

The communication, follow-through, and follow-up are all 12 out of 10. The actual body work is a 9 for me. The last notch would be if their top-level craftsman could’ve done whatever they do to make the new parts look the same shade as the old. They’re pretty close, but I can tell, I think others who are looking can as well, which may have a negative effect on resale value. I’m sure it’s extremely difficult to match paint that’s faded over time, but that’s what would make it a ten to me.

Customer Service

Actually 12 out of 10, they’re awesome!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They get the job done

Repair Quality

The repair itself is fine. But the technicians broke my dash camera mount and left oil smudges in my upholstery :/

Customer Service

Poor communication initially. Said they would call me the next day, didn't call until next week.

Likely to Recommend

Repair Quality

Customer Service