Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 4.0/5.0 -
Because it might have been to early in the morning for some ppl
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mel went over and above!
Returned Clean
My Experience - 5.0/5.0 -
Caliber people is nice but they are working to sleep and not done on time that promise
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
No comment
Returned Clean
My Experience - 5.0/5.0 -
Very good job on the repair and ob the paint job. The detail afterwards is the iceing on the cake. Car looks fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went past my expectations, very happy with the work and service
Customer Service - 5.0/5.0 -
Was always up to date on the build
Returned Clean
My Experience - 5.0/5.0 -
On the day I dropped my car for estimate, Mike jumped in to help although he was busy. I really appreciate that. And he called me several times during the week to update me on the status of the order and reassured me that he would take care of that. He is super nice! Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mel and staff were professional, kind, courteous and efficient. Very quick in getting me in and taking care of me and my car. I will send my family and friends there without hesitations. What a great team! Thank you so much for all of your assistance at a challenging time in my life!
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
I was told 5 to 7 days for repair. My truck was returned at the end of the 9th day. The rock chips below the headlight on the body was not repainted and I wasn’t given the opportunity to have it included. Evergreen blended paint with adjacent body parts or matched the paint to the weathered adjacent body part much better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 3.5/5.0 -
the Work looks nice but I would have just appreciated more details during and at pickup.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
The intake/review of my car went well, and I appreciated the short text updates but it would have been nice to have more communication. At the beginning I was told to he text dates would most likely be off because Mitsubishi parts take longer to get in so then I wasn’t sure what the actual timeframe was looking like through the process until I got a quick text saying my vehicle was done. It was done sooner than expected which is great, but having more notice to leave early form work to make it in time to pick up the car would have been nice. Also when I got the car back I was given paperwork that detailed what was fixed but the man on duty literally just gave me my keys with no explanation or anything. He walked other customers through their repairs so I don’t know if he was just unfamiliar with my case but it felt odd. Some communication would have been nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Devon was great! But when I got the car back, the spare tire was just thrown in the trunk.
Customer Service - 5.0/5.0 -
Devon was great as well as all the staff i interacted with.
Returned Clean
My Experience - 5.0/5.0 -
Mel was terrific. Responded to my calls and question the day of. Great customer service and experience. I was a customer when they were Evergreen auto and my family and I will continue to bring all our cars here for as long as we live here. Thank you!
Likely to Recommend - 5.0/5.0 -
I already tell people of the great work and customer service done here.
Repair Quality - 5.0/5.0 -
Mel was terrific! Called me back with info always on the day of my questions. Great customer service. My whole family will continue to bring all of our cars here as long as we live here. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
That were amazing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mel was great to work with. He kept me informed on the progress and let me know when it was ready.