Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Poor customer experience- poor scheduling - walked in office and was ignored for over 5 minutes
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were extremely satisfied with Caliber Collision's work. When the car was ready to pick up, it had been beautifuly polished. We will certainly recommend this firm when and if the occasion arises.
Customer Service - 5.0/5.0 -
We were extremely satisfied with Caliber Collision's work. When the car was ready to pick up, it had been beautifuly polished. We will certainly recommend this firm when and if the occasion arises.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0 -
Overall great work for the price. An extra 10% of effort would make this an excellent place to go.
Repair Quality - 4.0/5.0 -
Very nice work, but not perfect, one fish-eye on the hood, and the inner fender-well isn't an exact fit. Painters tape left on the inside of the door, and lastly, the car was covered in wet-sanding water marks, I assume they just hosed the car off after the body work was done, and all that particulate dried. I spent hours cleaning and waxing it to get that crud off after I picked it up. A "10" would have been a clean car (at least the exterior) when I picked it up.
Customer Service - 4.0/5.0 -
We asked that they contact Al (me), but they kept calling my wife instead. I assume they're just using the data in a file on the computer. Other than that, they did a great job communuicating the status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone in the office was very welcoming without being pushy or salesy. Michael personally handles everything about my car, my comfort, and the rental car. Such a good feeling after an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for all of your awesome updates!! My car looks great, better than before.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super fast super great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were not done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciated the daily updates on status and the efforts to make our car as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
You lie to us that you wouldn't cash the check until 10/18/2019. You told my wife to date it on 10/15/2019. you deposit the check and there's no money in the bank. We got charge for $34.00 nfs fees. She clearly to you that we don't have enough money until Friday.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Devon, who was in charge of my vehicle was the best, called me every other day to keep me informed of my status on my repairs, will be a customer if anything like this happend again.
Customer Service - 5.0/5.0 -
Devon, who was in charge of my vehicle was the best, called me every other day to keep me informed of my status on my repairs, will be a customer if anything like this happend again.