Caliber - Bothell

4.9 (4,259reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,259)

My Experience

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2nd time using Caliber and they are professional and simply the best.

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I will recommend very highly

Repair Quality

Entire caliber collision team is awesome and they were supportive and proactive in taking care of my car's repairs

Customer Service

They are very customer or user friendly

Returned Clean

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My Experience

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I would be extremely happy to recommend the CC team in Bothell.

Repair Quality

Looks great, back to OEM standards and my evil eye. I will watch for any defects or problems, but it should be ok.

Customer Service

Great team, really communicated well which is huge by todays standards. Great attention to detail and I feel the team tried to be on schedule but we all know some things(parts) just take time to get. Cant thank the team at Bothell CC enough.

Likely to Recommend

Repair Quality

Overall I was quite happy with the repair by Caliber, from the initial engagement, to estimate, to the follow ups on progress and completion as estimated earlier.

Customer Service

Hasan was good to interact with, answered my questions with courtesy and followed up regularly.

My Experience

First of all. No one likes having to give their car up because of a collision. That's an extremely frustrating feeling. From literally the first few seconds of walking in the door of Calober Collision, I felt better about it all. These were some of the kindest, most courteous, most professional people I have ever dealt with in my entire life. The front desk staff were polite and empathetic. Hasan, who was overseeing the project, was patient with every update call I made. Explained where everything was, what the timelines were, and made sure I was fully informed through every step of progess. To the team with hands-on repairing the vehicle: thank you so much for getting it done ahead of schedule. I had a brand new subaru outback in the shop and for the last few days snow has been in the forecast. I was extremely stressed out about being able to get to work if it snowed in the sub-par rental car I was given... They worked hard and made sure everything was turn key ready to go before any adverse weather set in and I truly can't express enough how appreciative I am. This whole team at Caliber was just amazing and they deserve top quality work reviews because they are delivering top quality service. Truly incredible people they have working there.

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My Experience

The repairs were completed well ahead of the target date that we were initially given. The car looks like new again and we appreciate the thoroughness and attention to detail. We enjoyed working with McKenzie who was completely on top of everything and kept us updated from start to finish.

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Repair Quality

Repairs were done with high quality and much faster than estimated. McKenzie did an awesome job keeping us informed throughout the process.

Customer Service

Returned Clean

My Experience

Thank you for the great work and daily progress status on my vehicle

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Returned Clean

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Great work

Repair Quality

Very fast service

Customer Service

Explained all the details

Returned Clean

My Experience

They were efficient, knowledgeable and did great work!

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The work was fast, and well done. Employees explained the process well!

Customer Service

No complaints

Returned Clean

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My Experience

Friendly staff, kept me updated which I really appreciate. Finished early. Thank you

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Repair Quality

Kept me informed and completed work early.

Customer Service

Returned Clean

My Experience

The whole process was awesome. Hasan is my service manager was great, thanks all of them.

My Experience

Confusing texts between the system and individual-generated texts.