Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The service I received at Caliber Collision was excellent, from start to finish. Every person I spoke with was friendly, knowledgeable and professional. I received frequent updates via text, which I appreciated. The repairs on my car were expertly completed and my vehicle was ready for pick up two days prior than anticipated. When I picked up my car I was in and out without a wait, and left with a very processional written, lifetime guarantee on all the repairs completed. That envelope also included a very detailed print out of every part replaced, plus labor, and all the individual prices. I will definitely highly recommend Caliber Collision, and will most certainly use there expert services in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated being kept up to date on repair progress. Polite and compassionate employees.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Not all damaged parts were fixed. They didn't even make any attempt to discuss it with me. Otherwise, the fixed parts were ok and they returned the car washed and cleaned.
My Experience - 5.0/5.0 -
I am very grateful b/c caliber collision was willing to work with my schedule by sacrificing their schedule for me. They did a thorough inspection and completed with a quality of factory.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I m very happy and grateful caliber collision fixed my vehicle at quality of factory.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the progress was communicated to me in time. Hassan was a great advisor. Pretty clean experience. Would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car drives like a dream. The repair is excellent and the car was returned clean inside and out.
Customer Service - 5.0/5.0 -
Everyone was courteous and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the communication and follow through as well as getting done early when you found out I had a wedding event to be at on the delivery date. I was reluctant to use Caliber as I had used the one in Everett and was the worst experience I have ever had. Of ever needed will be back to you guys. Thank you Hassan
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
The customer service at the location was great. Hassan was easy to work with and so communicative. The customer service at the call center however was not great and is why I rated this low. The women picking up were not helpful and actually rude to talk to about getting my appt set up.
Returned Clean
Likely to Recommend - 5.0/5.0 -
💯 %recomended
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 0.0/5.0 -
I’m not sure if it was missed by the shop or the insurance but my bumper took damage from the storm and I had mentioned that but the damage is still there. The pinstriping they did on the hood is silver but it is supposed to be matte black.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
The truck is fine but the pinstriping on the hood is the wrong color and the bumper did not get fixed, even though it was damaged in the storm.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I wish I could go higher than 10. Ana was awesome
Returned Clean
My Experience - 5.0/5.0 -
Very nice people to talk and work with. McKenzie kept me updated through the repair process.
My Experience - 5.0/5.0 -
Great job Ana. Body & paint are perfect. Thanks
Likely to Recommend - 5.0/5.0 -
Yes, very please with my collision repair experience
Repair Quality - 5.0/5.0 -
Thanks Ana for a great repair experience