Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Reception was courteous and efficient. Referral to car rental seamless. The work on the car excellent. The car drives like a dream. You would never know it had an accident. When I picked it up it was clean and ready to e. Overall, very happy
Customer Service - 5.0/5.0 -
Courteous and efficient
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quiero agradecer a Ana y su excelente equipo quisiera un buen trabajo muchas gracias por todo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Todo el personal que trabajó en mi carro hicieron un buen trabajo en especial Ana también me atendió muy bien fue una persona muy responsable y me explicó todo lo que necesitaba pero gracias para todos ustedes un día necesite algo de ustedes voy y les pido algún favor que me ayuden a arreglar algo de mi carro pero gracias
Customer Service - 5.0/5.0 -
Gracias
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There was some powdery white residue left on the inside of the back window of the passenger door. I had to clean this out myself. The passenger door that was replaced appears to be used as the inside has some imperfections/wear marks etc. The outside of the car looks beautiful.
Customer Service - 5.0/5.0 -
Jason was easy to work with. I got a few texts along the way and didn’t really have any issues or questions. I was disappointed at the inaccuracy of the pickup estimate dashboard. Telling me 12/9 then calling me 11/21 to pickup was not easy to plan for.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new! Customer service was great! Anna from the Bothell Everett Highway location was fantastic! She called me to keep my updated, answered all my questions and was so kind. I hope I never have a reason to go back, but if so- I would only go to Caliber!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Jason was excellent in explaining the process and logic behond things
Repair Quality - 5.0/5.0 -
Jason was wonderful! He answered my questions and explained what would happen when and why. He was very caring and concerned that I everything.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
JD was the person that worked on our car and it was an incredible experience from the moment we chatted with him. He let us know what was going on with the car, told us what to expect and absolutely delivered. He was great to work with!
My Experience - 0.0/5.0 -
After I took car back home I noticed that the right front fender flare paint has swirls in it. Also the paint protection film is missing from that flare. Also the front bumper paint film has several bubbles in it. Hope to get fixed with no issues
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mckenzie was absolutely amazing! She kept us informed every step of the way. She was patient and answered the millions of questions I had. She's very personable and knowledgeable about the whole process. We cannot thank Mckenzie and the technicians enough for making this stressful situation easy to navigate and getting our SUV looking new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mckenzie was fantastic. She kept is informed the whole time while being so personable. She is friendly and knowledgeable, really made our experience great.
Returned Clean
My Experience - 5.0/5.0 -
not only was the service fast and efficient, the work was impeccable. I sincerely appreciate how professional everyone was; the consistent updates on the work and progress eased were also great.