Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good
Customer Service - 5.0/5.0 -
Thank you Ana
Returned Clean
My Experience - 5.0/5.0 -
JD was great to work with!
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The only issue I had was scheduling the tow. Was told by person that answered my call at Caliber that it has to go thru insurance but then insurance said it had to go thru Caliber. Was told my car would get picked up on a certain day by Nationwide and no one came. Next day, was told my car would get picked up at a specific time by Caliber but didn’t get picked up until 5 hours or so after the scheduled time. Besides that, JD at Caliber was amazing! I received constant updates and even received my car a day early.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Finished the repair very quickly, kept me up to date every step of the way, very accommodating. 5/5 service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received excellent communication during the repairs!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and friendly staff!
My Experience - 5.0/5.0 -
Car looks great. Customer service and communication was excellent! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm new to town and my husband research on body shops and you guys came highly liked and very good reviews so I called and I'm glad I did because my car looks like brand new. I appreciate all the hard work! 😁
Customer Service - 5.0/5.0 -
Ana was very nice and very knowledgeable.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Repair was done easily.
Customer Service - 3.5/5.0 -
My biggest challenge was being told I could do a night drop-off over the weekend for a Monday repair date. I was told that by a call center I was routed to when I called the local repair shop. Unfortunately, the local repair shop doesn't actually have a key drop for night drop-offs. I wasted an afternoon trying to drop the car off because of this bad information, and then had to re-do my work schedule to get it dropped off during business hours. Having the wrong information about how to drop off my car is a big deal, and ended up wrecking my schedule for two afternoons.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
JD did a fantastic job keeping me in the loop of the progress of my car’s repair! Everyone was great to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, whole office was very friendly, great service overall.
My Experience - 5.0/5.0 -
My car looks awesome!! It drives nice with no rattle anymore. It looks and feels (and smells!) like a new car. I really appreciated the car wash since I’m unable to do anymore and don’t like car washes ! Thanks so much for everything!! Nancy