Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication! Friendly with integrity! Quality workmanship! Thank you for a wonderful experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality workmanship, good communication, friendly and personal service, high integrity! Over-delivered on expectation!
Customer Service - 5.0/5.0 -
See previous comment
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
1. Fender to plastic trim under headlight has no gap, the parts are touching. It wasn't like this before and it doesn't look like this on the other side. Maybe it's because these aren't oem parts and they don't fit right but I don't love it. 2. New headlight was not aimed. I see they charged for aiming headlights on the bill but the light was pointing straight down. Same with the fog lights you installed, they were not adjusted. All new lights pointed straight at the ground while my old headlight is pointed down the road. I had to have them all aimed so I could drive at night. 3. Tire pressure light is now blinking. It didn't do this when I dropped it off. Maybe it's a coincidence and the tire pressure monitor died while it was at caliber but you'd think they wouldn't give a vehicle back that has lights on the dash. I got my truck back and now it's like I have homework to do - getting the lights aimed, fixing the tire monitor. I'm probly just screwed on the fender gap, I'm not going to mess with that.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
would bring my car b ack to this shop
Repair Quality - 5.0/5.0 -
great service
Customer Service - 5.0/5.0 -
great service
My Experience - 5.0/5.0 -
Wonderful job with speedy service.
My Experience - 5.0/5.0 -
Very helpful and professional staff that do excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We really appreciated the prompt service and excellent work. You were so communicative and made every step seamless.
My Experience - 5.0/5.0 -
As always a very nice job !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work! And earlier than expected I appreciate ya!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Repair seems to be ok but there’s a scratch on my car that wasn’t there when I left the car with you.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The Bothell Caliber Collision team is a group of top notch people! This was actually my second experience with them in the past 3 months, and I couldn't apologize enough for not writing a review on their professionalism and the work that the team did in getting my vehicle back to pre-accident shape! I can't thank you enough for the great job that the Bothell team did first time around, as well as this one!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the status updates a lot. My car was done ahead of schedule and it looked great. The one thing that never updated in the app/link was the estimate. I was called and told that it had increased, but I could never see the adjustments.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I appreciated receiving updates on my car repair! It kept me updated without having to call repair shop. And the updates were on target every time. Mark and the other employees were professional and very nice. I was surprised that it was such a good experience for such unnerving situation. I would recommend you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, clear communication, loved the frequency and transparency of updates! Everything completed in estimated time too.