Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and on beat projected repair time
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team did excellent job keeping me updated and doing great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
True customer care
My Experience - 5.0/5.0 -
The repair is too soon to know if it last, and technician uses dirty hand to close and open the driver door and left sticky finger prints on the inside door panel of the driver side.
My Experience - 5.0/5.0 -
Caliber Collision has been outstanding to us in the past. We have brought our kids cars here before and received outstanding service! So I didn’t hesitate to bring my SUV here when the doors got banged in by somebody’s bad parking job. Shout out to Kalen for calmly explaining the whole process and keeping me updated through the repair process!
Likely to Recommend - 5.0/5.0 -
Overall a very good experience
Repair Quality - 4.0/5.0 -
A scratch was left on the rear passengers door and the bumper guard was not replaced. Otherwise they did a great job.
Customer Service - 5.0/5.0 -
Kalen was professional and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved the text updates and online platform to see the status. Helen was very nice to work with!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Kalen did what he promised in the timeline, and I got my car back in amazing condition! He kept in touch with me throughout the service, too.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
First time luck of communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I’m hoping to get a call back. 206-822-2090. I was told my alignment was going to be done since I got hit and my steering wheel is shaking and pushing me to the right Wich it was not like that even after it was hit.
My Experience - 5.0/5.0 -
You guys did a great job and repairing my car. Thank you very much. I would recommend Caliber Collision to anyone.
My Experience - 5.0/5.0 -
Kalen was an excellent help throughout the process. He would answer emails very quickly, was transparent and communicative about timelines, where the car was in the repair process, and when there was a mix-up with badging on the car, he made sure it was fixed as soon as possible. He also helped update deductibles quickly and made sure there were no hiccups with insurance. This overall experience was so much faster, quicker, and easier than previous experiences at other car repair shops, and I will definitely recommend this caliber collision to others who might need it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
The team was prompt to schedule and the person assigned to help resolve my issue was very patient and showed empathy. At any point even if I had the silliest of questions everything was answered and most importantly always kept to their committed timelines and always kept me updated of progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am so impressed with JD he made sure he kept me updated with my car’s repair…my car looked like a brand new car again and they even cleaned it. My overall experience with this place is awesome.Excellent customer service from start to finish. Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went smoothly from my first phone call to Caliber up to when I picked my car up….JD was amazing..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Tape residue was left on the rear light housings.