Caliber - Bothell

4.9 (4,264reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,264)

Likely to Recommend

Repair Quality

Disappointed. Noticed paint color on the bumper mismatched against originally color. Other, bumper mounting brackets are not installed as originally manufacturer.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer service and work done was great I recommend to everybody I know to go here.

Customer Service

Returned Clean

Likely to Recommend

Absolutely!!

Repair Quality

Great communication. We had just a couple of things to fix but overall very happy!

Customer Service

Awesome. I appreciated the coordination with Enterprise getting a loaner while the car was being repaired. Also, appreciated the help with returning the loaner back to Enterprise.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was byfar the best I have experienced. Fast and friendly with a smile..

Likely to Recommend

Repair Quality

Looks amazing thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A very thorough job and and excellent service. My vehicle looked like new. The closest shop that finished the job sooner than expected. They help me informed all throughout the process about the status and progress of the repairs. This is definitely a place I’d recommend or come back to again if anything happened again.

Likely to Recommend

Absolutely. I would definitely recommend others to this place.

Repair Quality

One of the best collision shops I’ve been at. They finished the job very quickly and efficiently and were in communication with me every step of the way with updates. Upon picking up my vehicle, I was amazed at the fact that I looked brand new and as if nothing had ever happened to it. The staff was always super friendly and courteous and thorough.

Customer Service

Superb

Returned Clean

Likely to Recommend

Repair Quality

Finished four days early, car looks brand new!

Customer Service

Very communicative

Returned Clean

Likely to Recommend

Repair Quality

This was the second time I used the services of Calliber Collision, and so far on both occasions they have done an excellent job repairing my car.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Same answer as previous. Will change the rating if the issue will be fixed.

Repair Quality

My driver's side gate is replaced, however since delivery the gate is not closing very smoothly and I have had to apply a bit more force to close the gate. During delivery I was told that this will automatically be fixed in 1 week or so, however I am still facing the same issue. I will turn my rating to more than 9 if this thing gets fixed. Would wait for few more days.

Customer Service

Same answer as previous.

Returned Clean

My Experience

Very professional, and helpful with getting my jeep back on the road. Thank You!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

JD was great.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes I was completely thrilled with how it looked - like a new car off the factory floor! I appreciated the text updates on progress and an actual date that it would most likely be done. Thank you!!

Likely to Recommend

Repair Quality

Body work was excellent!! Very pleased! But when I opened the hatch back today i noticed the cargo area was very dusty and dirty. Not sure why that happened?? I had to vacuum and dust the inside.

Customer Service

Very polite and friendly. I appreciated the text updates

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looked brand new. They did an amazing job

Customer Service

Very friendly

Returned Clean

My Experience

Car looks great. Can’t tell it was in an accident.

Likely to Recommend

Repair Quality

Car looks brand new!

Customer Service

Returned Clean