Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
100% satisfied with the communication from Kalen during the entire repair process. Just picked the truck up today 6/19/2024. From the appearance, looks great. Please reach back out after 30 days for further comments/satisfaction once we have the opportunity to test the integrity of the structural repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done on time and they kept me informed of progress.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond with the repairs and had it finished in a week. 3 to 4 days ahead of when we thought it would be.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job and completed earlier than expected.
Customer Service - 5.0/5.0 -
Very helpful and friendly.
Returned Clean
My Experience - 0.0/5.0 -
They left my car unsecured and it got broken into and a bunch of stuff got stolen. They are going to replace what got taken. This was very irresponsible to leave my car unsecured at all. This is my second experience with caliber. The first was great.
Likely to Recommend - 0.5/5.0 -
I had stuff stolen
Repair Quality - 3.0/5.0 -
The repair was great, but they left my car either without a window or unlocked and somebody got inside and stole about $800 worth of stuff. They said they would make it right and to send links of what needs to be replaced. I’ve done that and it’s been over a week and I’ve emailed twice since then and have not heard anything back. If I don’t her back by next week I think I need to contact a lawyer. I’m extremely unhappy
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went through Caliber for repairs I needed because of an accident. They were very professional, punctual, and responsive. I was getting updates through out the whole process. My car looked good as new when I picked it up!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repeat customer. Staff is friendly, efficient, and work directly with insurance for ease of getting repairs done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
McKenzie was my contact and was great at keeping me updated on the progress of the repair. The staff were all friendly and helpful when I was visiting the office.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Mackenzie was a great communicator throughout the process
Returned Clean
My Experience - 5.0/5.0 -
JD kept us in the loop the whole time. Totally satisfied with your work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10 plus
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Would recommend visiting for any auto repairs.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely use them for any future work and will gladly recommend Caliber Collision to family and friends.
Repair Quality - 5.0/5.0 -
The work was amazing. So surprised that they could match the paint on a 19 year old car. And we had heard so many stories of how long it was taking to get repairs done, but we were in and out in 1 week.
Customer Service - 5.0/5.0 -
Kalen and team kept us updated daily with the progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unbelievably fast! Communication about process was excellent!
Customer Service - 5.0/5.0 -
Excellent communication.