Caliber - Bothell

4.9 (4,264reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,264)

My Experience

Very happy with how my repair turned out!! JD and Anna are amazing! Couldn’t thank them enough!!

My Experience

JD was super helpful and the repairs turned out great

Likely to Recommend

Repair Quality

The car looked great after repair!

Customer Service

Solid communication, but excellent work. I appreciated being kept informed by text.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job and fast

Likely to Recommend

Repair Quality

Very good job and so fast

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great work and great staff.

Customer Service

Great work and great staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Incredible experience! So fast, so easy and the team completely cleaned the vehicle, eliminating some upholstery stains that we had been unable to remove. Plus the vehicle was ready more than a week ahead of schedule. Thanks Caliber!

Likely to Recommend

Repair Quality

Customer Service

Incredible experience! So fast, so easy and the team completely cleaned the vehicle, eliminating some upholstery stains that we had been unable to remove. Plus the vehicle was ready more than a week ahead of schedule. Thanks Caliber!

My Experience

I just wanted to take a moment to express my sincere gratitude for the outstanding work done on my car at your shop. The final result exceeded my expectations, and my car looks perfect! I have been a loyal customer of your shop for many years, and I continue to be impressed by the professionalism and excellent customer service provided by your team. In particular, I would like to commend technician Mario for his exceptional work on my vehicle. Additionally, JD did a fantastic job of keeping me informed throughout the repair process, which I greatly appreciate. Thank you once again for your dedication to quality service. I look forward to continuing to work with your shop for all my automotive needs in the future. Warm regards,

My Experience

Great customer service and communication. Everyone was really helpful and kind.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional staff, kept me informed of progress, a good, finished product.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff there at Caliber Collision was awesome from start to finish. Kalen was incredible from the very start. His customer service skills were second to none. He kept me updated on the progress of the repair every day. He puts Caliber Collison about the rest. When Kalen was not available Ann(a) was soo friendly and courteous. I had a very good experience with your company and I would definitely recommend you to all my friends and family if the need arises. Keep up the good work!!

My Experience

Picked up the vehicle a few hours ago. Initial inspection looks REALLY good! Gaps between new parts and fenders/hood are spot on, paint matches beautifully, just looks amazing! Kalen was super cool the entire process and kept us up on everything he was doing. He made the process as easy as can be and helped us feel at ease, assuring us how insurance companies work (and having OUR best interest in mind). Felt good knowing the most important part was us getting what's right in a not so fun situation. The entire staff was friendly and at least one person greeted us right away and got the ball rolling. Cool teamwork in there too- if the person who greeted us asked a question there was usually another staff member who would help direct them on who/ what/ where to do. Its refreshing to see everyone pitching in to help their coworkers and our experience. Hard to even think about how this could've been a better experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean