Caliber - Bothell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great team
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work. Thanks to all!
My Experience - 5.0/5.0 -
I appreciate the fast service and updates with text messaging. Hasan did a great job getting this set up. My car was washed and in perfect shape when I picked it up and it was ready quicker than they planned.
My Experience - 5.0/5.0 -
Convenient and stayed in contact
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Again, we had a great experience, considering the unwanted situation in the first place. Caliber was actually the second shop I’d gone to for a quote, but while the caliber team were ready to help right away, the other shop made me wait around for someone to look at my vehicle, then didn’t send the quote and wouldn’t return my calls. Caliber is my shop now, and my referral to anyone else too.
Repair Quality - 4.5/5.0 -
The communication, follow-through, and follow-up are all 12 out of 10. The actual body work is a 9 for me. The last notch would be if their top-level craftsman could’ve done whatever they do to make the new parts look the same shade as the old. They’re pretty close, but I can tell, I think others who are looking can as well, which may have a negative effect on resale value. I’m sure it’s extremely difficult to match paint that’s faded over time, but that’s what would make it a ten to me.
Customer Service - 5.0/5.0 -
Actually 12 out of 10, they’re awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
They get the job done
Repair Quality - 4.0/5.0 -
The repair itself is fine. But the technicians broke my dash camera mount and left oil smudges in my upholstery :/
Customer Service - 3.0/5.0 -
Poor communication initially. Said they would call me the next day, didn't call until next week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from start to finish. Everything was so easy and I appreciated everything the team did! Ana was absolutely amazing to work with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All of the communications with any of the associates from those preforming the repairs and everyone was absolutely amazing and the work was incredible! My car was fixed completely and in a timely fashion and they where so incredible about keeping me updated throughout the whole process (my car was hit by a FedEx truck when it was parked-it was NOT pretty and insurance was a pain for everyone) Would recommend work done here to everyone!
Repair Quality - 5.0/5.0 -
All of the communications with any of the associates from those preforming the repairs and everyone was absolutely amazing and the work was incredible! My car was fixed completely and in a timely fashion and they where so incredible about keeping me updated throughout the whole process (my car was hit by a FedEx truck when it was parked-it was NOT pretty and insurance was a pain for everyone) Would recommend work done here to everyone!
Customer Service - 5.0/5.0 -
All of the communications with any of the associates from those preforming the repairs and everyone was absolutely amazing and the work was incredible! My car was fixed completely and in a timely fashion and they where so incredible about keeping me updated throughout the whole process (my car was hit by a FedEx truck when it was parked-it was NOT pretty and insurance was a pain for everyone) Would recommend work done here to everyone!
Returned Clean
My Experience - 5.0/5.0 -
The folks at Caliber Collision were great with communication and got the work done earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We’re very pleased with the repairs. Our car looks almost like new.
Customer Service - 5.0/5.0 -
Service was quick and the staff were communicative and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second vehicle I've had repaired at this shop recently. They handle the insurance without headache. The repairs are outstanding and you would never know anything happened with the vehicle.
My Experience - 5.0/5.0 -
Finished way ahead of schedule. Finish is good can not see repair at all. Good communication on status. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work completed early
Customer Service - 5.0/5.0 -
Timeline Communication was excellent