Caliber - Bothell

4.9 (4,264reviews)
98%
18204 Bothell Everett Hwy Ste B,  Bothell,  WA  98012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,264)

My Experience

I had a great experience with Caliber Collision in Bothell. All the staff were so kind and communicative. I got almost daily updates on the car. Above and beyond. Highly recommend.

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Returned Clean

My Experience

Excellent communication during the process, and repair work was highly exceptional.

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I would recommend the service from JD any day

Repair Quality

JD Rude has been helpful throughout the whole process and gives me updates when he has them. Would recommend anyone and everyone to the Bothell location for any collision repairs.

Customer Service

JD Rude has been helpful throughout the whole process and gives me updates when he has them. Would recommend anyone and everyone to the Bothell location for any collision repairs.

Returned Clean

My Experience

JD kept us informed throughout the entire process. It was certainly great to hear all parts were readily available, a couple days later we got the Highlander back over a week earlier than expected...

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My Experience

Great service and Kalen was so helpful

My Experience

Everything went like clockwork. Communication was clear and I was kept up to date on schedule and progress daily. The car was done ahead of the promised date and the final product was beautiful and looked like new. JD was great to work with.

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Repair Quality

I was a bit of a stickler about the details on my truck as it was basically new when it was hit. They put in the work to make me happy with the repair. The office staff was polite and kept me informed on where they were at throughout the process. I would have gave a 10/10 except for the interior of the truck was dirty when I got it back. I cleaned the truck prior to dropping it off and when I picked it up it had paint dust in all the tight spots in the cupholders, vents, floor mats and there was also a paper floor protector on the driver mat that was wrinkled and muddied up. Woulda been better if it was as clean as when I dropped it. Thanks

Customer Service

I was a bit of a stickler about the details on my truck as it was basically new when it was hit. They put in the work to make me happy with the repair. The office staff was polite and kept me informed on where they were at throughout the process. I would have gave a 10/10 except for the interior of the truck was dirty when I got it back. I cleaned the truck prior to dropping it off and when I picked it up it had paint dust in all the tight spots in the cupholders, vents, floor mats and there was also a paper floor protector on the driver mat that was wrinkled and muddied up. Woulda been better if it was as clean as when I dropped it. Thanks

Returned Clean

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Returned Clean

My Experience

You were the easiest part of this whole experience, and your team are super nice people. Thank you!

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My Experience

JD was great, excellent communication during repair. Would recommend him and Caliber to anyone. Thank you for such good service.

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My Experience

A+ Job!!

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Great job!!

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Returned Clean

My Experience

The inside of the car was left filthy, covered inside with a chalky dust all over. There is a black mark on our brown leather seat that wasn’t there when we dropped the vehicle off, we can’t get it off. This car was brand new. We have had it for 3 months, and we were meticulous with it. Also we noticed the cars exterior was washed and there appears to be minor surface scratches that were not there previous.

My Experience

Beautiful repair work! They left my car cleaner, inside and out, then when I dropped it off and completed the work ahead of schedule with consistent communication.

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Repair Quality

No problems so far

Customer Service

My Experience

JD and the team were great. Consistent follow-up throughout the process, provided clear answers for questions, completed in a timely manner. Will definetely use again in the future.

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Customer Service

Great service, delivered way ahead of estimated schedule, and great communication all along the way

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Repair Quality

The staff members in the store is very friendly and efficient! The work for the car so far so good!

Customer Service

Returned Clean

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Returned Clean