Caliber - Brea
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall quality was very good. There is a smudge in the base coat on the left side of the bumper. The color match is not perfect but I wouldn't expect it to be.
Customer Service - 5.0/5.0 -
Adrian was very informative and followed up each day with status.
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the whole experience , work was done on time and I was kept informed of the progress. Very happy with final result and customer service. My go to place from now on for car work ( hopefully not too often)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Caliber collision was great. Repairs and service were great. Eric was great. The receptionist lady that charged me was a complete nightmare. Only negative part of my experience, everything else was grade A.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Repairs are incomplete
Repair Quality - 3.0/5.0 -
Paint was good but the damage to my truck was not taken care of I still have a warning on my dash that was not present until the accident
Customer Service - 4.0/5.0 -
People are nice but the intake coordinator did not listen to my trucks faults from the accident
Returned Clean
My Experience - 5.0/5.0 -
Adrian and his team did a great job - I am very happy with the service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The work was good so I would give them another chance but I would be more careful about the projected date of completion & take pictures of the interior of the car anytime I leave it to be worked on at any location.
Repair Quality - 5.0/5.0 -
I would not have initially given that high of a rating, but after Caliber took care of two problems (seat belt not reinstalled properly & smudges on upholstery)I was able to give the high rating. The car looks really good!
Customer Service - 3.5/5.0 -
I would have been happy to give a 10 except for a work delay /communication issue.