Caliber - Brea

4.9 (3,178reviews)
99%
195 Arovista Circle,  Brea,  CA  92821

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,178)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

It was recommended to me by my sister and I would recommend it to others.

Repair Quality

The work was beautifully complete as described in a timely fashion.

Customer Service

Both the behind the desk personnel and the shop manager were friendly, engaging, and professional. Answering all our questions and keeping us updated.

Likely to Recommend

Never a doubt; Caliber is at the top of my list for car repairs

Repair Quality

The whole experience with Caliber could not have been better. Both Loretta and Shawn were so helpful in getting my process started with the insurance company as well as the car rental facility. I wanted Caliber to work on my car and happy to hear that Caliber is a preferred provider with State Farm. The communication along the whole way was incredible. Thank you Caliber. I am one very happy customer.

Customer Service

Loretta and Shawn could not have been more helpful. They were amazing and so patient with me.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Shawn and his team were great !!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend this shop highly only because the staff knows what they are doing with your vehicle.

Repair Quality

The paint match of the car is almost perfect. Each part that were damaged was replaced with correct parts and installed professionally. The repair was really fast which should have been 2 more days till pick up. Overall the shop took great care of my vehicle and was really helpful during my time there.

Customer Service

The staff really helped me sort out what needs to be filled out and also information about the repair cost and what parts are being replaced. Overall, they care about you and your vehicle.

Likely to Recommend

Repair Quality

Completely satisfied

Customer Service

Likely to Recommend

I would certainly recommend them to all of my friends

Repair Quality

They were excellent customer service and repaired my car quickly and everything was fantastic and easy

Customer Service

Very good customer service nice and courteous

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was very consistent and very helpful. The customer service is also very friendly. Every station department has been working to ensure the quality.

Likely to Recommend

Repair Quality

Vehicle was repair quickly and looks great

Customer Service

Very friendly and helpful

Likely to Recommend

Repair Quality

The quality of the repairs was exceptional.

Customer Service

Shawn and the other employees were extremely kind. Shawn explained the entire repairs process with me.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great job and timely

Customer Service

Great and prompt

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Every contact with personnel was pleasant, Lorena in the office and Shawn as my Service Advisor. Their communication with me was excellent. The repairs were done quickly, with knowledge of what was needed to do the job well. I am very satisfied.

Customer Service

See above.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean