Caliber - Brea
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It was recommended to me by my sister and I would recommend it to others.
Repair Quality - 5.0/5.0 -
The work was beautifully complete as described in a timely fashion.
Customer Service - 5.0/5.0 -
Both the behind the desk personnel and the shop manager were friendly, engaging, and professional. Answering all our questions and keeping us updated.
Likely to Recommend - 5.0/5.0 -
Never a doubt; Caliber is at the top of my list for car repairs
Repair Quality - 5.0/5.0 -
The whole experience with Caliber could not have been better. Both Loretta and Shawn were so helpful in getting my process started with the insurance company as well as the car rental facility. I wanted Caliber to work on my car and happy to hear that Caliber is a preferred provider with State Farm. The communication along the whole way was incredible. Thank you Caliber. I am one very happy customer.
Customer Service - 5.0/5.0 -
Loretta and Shawn could not have been more helpful. They were amazing and so patient with me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Shawn and his team were great !!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend this shop highly only because the staff knows what they are doing with your vehicle.
Repair Quality - 5.0/5.0 -
The paint match of the car is almost perfect. Each part that were damaged was replaced with correct parts and installed professionally. The repair was really fast which should have been 2 more days till pick up. Overall the shop took great care of my vehicle and was really helpful during my time there.
Customer Service - 5.0/5.0 -
The staff really helped me sort out what needs to be filled out and also information about the repair cost and what parts are being replaced. Overall, they care about you and your vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would certainly recommend them to all of my friends
Repair Quality - 5.0/5.0 -
They were excellent customer service and repaired my car quickly and everything was fantastic and easy
Customer Service - 4.5/5.0 -
Very good customer service nice and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was very consistent and very helpful. The customer service is also very friendly. Every station department has been working to ensure the quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was repair quickly and looks great
Customer Service - 5.0/5.0 -
Very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repairs was exceptional.
Customer Service - 5.0/5.0 -
Shawn and the other employees were extremely kind. Shawn explained the entire repairs process with me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and timely
Customer Service - 5.0/5.0 -
Great and prompt
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every contact with personnel was pleasant, Lorena in the office and Shawn as my Service Advisor. Their communication with me was excellent. The repairs were done quickly, with knowledge of what was needed to do the job well. I am very satisfied.
Customer Service - 5.0/5.0 -
See above.