Caliber - Brook Park

4.7 (1,882reviews)
96%
5330 Smith Road,  Brook Park,  OH  44142

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,882)

My Experience

They kept me aware of what was going on the whole time. Didnt have any issues.

Likely to Recommend

Repair Quality

I was kept aware of what aas going on the whole time and my car looks great.

Customer Service

Returned Clean

My Experience

My Experience

Communication was great. David took the time to answer all my questions without feeling rushed. The repairs look beautiful and David/team made sure the vehicle was cleaned well and ready to go when I arrived.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication was amazing!! They let me know every step they were taking in real time with my car. Jessica was awesome!! Very nice, informative and she also explained every detail to me so that I understood!! My baby looks amazing like nothing happened!!!! I would 1000% recommend them to anyone!!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jessica Barnard did an outstanding job in not only keeping me informed but waiting for me to come back on Friday night after I picked up my car because I forgot my handicap lanyard and yeti. I was kept informed all along the way and everyone was extremely pleasant., I'm giving you a ⭐⭐⭐⭐⭐ rating. The car looks great and my friends all say it looks brand new. I am 100% satisfied. However, I would suggest that you spell my last name correctly. It is Janson. There is an 'M' on your records for me. Sincerely, Linda Janson

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dale was candid about the possibility of a delayed start date due to a backlog of cases. When I did bring the car in, CC provided frequent status reports and an ETA that proved to be correct. Work quality was great.

Likely to Recommend

Repair Quality

Completion ETA was accurate. Work.quality great. Dale easy to work with.

Customer Service

Returned Clean

My Experience

Dale was wonderful at explaining the process and updating me on my vehicle! They did a wonderful job and appreciate the communication.

Likely to Recommend

Repair Quality

Dale was very informative and everything went smoothly! Appreciate the communication as well!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Jessica was friendly and helpful! The repair was perfect!

Repair Quality

Customer Service

My Experience

Repairs make car look brand new! I am more than satisfied ! Thank you

Likely to Recommend

Yes I would definitely recommend Caliber

Repair Quality

Excellent paint job and timely updates

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Best car repair handoff i ever had

Likely to Recommend

Repair Quality

My radio is not clearly getting a signal. Something happened when the antennae was removed. I hope they repair it successfully.

Customer Service

Returned Clean

My Experience

I’m glad I chose you because you showed me that you cared about everything thank you again

My Experience

Work is done professionally and on time

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Just glad to have my car back and having it looking so good. So appreciate all your hard work.

Likely to Recommend

Repair Quality

Customer Service