Caliber - Brook Park

4.7 (1,892reviews)
97%
5330 Smith Road,  Brook Park,  OH  44142

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,892)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication throughout the entire process was excellent. The repairs to my vehicle make it look like nothing ever happened. I will recommend Caliber whenever possible. Thank you Jessica and the Brookpark crew

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My Experience

Excellent work

My Experience

Dale was so genuine and helpful from the first phone call, keeping us informed and the pickup.

My Experience

Likely to Recommend

Will definitely recommend

Repair Quality

Great service and attention to detail. Will recommend to friends and family

Customer Service

Great service overall but could use someone at the front desk more frequently

Returned Clean

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Repair Quality

Customer Service

Did a great job

Returned Clean

My Experience

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Returned Clean

My Experience

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My Experience

Caliber personnel were kind and professional with me. However, the total costs blew me away. I am hoping my insurance company and the claimants ins company come to terms on the responsibility of the end total cost. Thank you.

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Repair Quality

I just was shocked at the total cost.

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My Experience

A++++. Friendly, professional, work done, right, completed on time, kept updated. Etc…. Keep up the good work. It was a pleasure doing business with you! I will definitely be referring you to all my friends and family

Likely to Recommend

Already started recommending them.

Repair Quality

Professional, informative, courteous, timely and most importantly the job was done to perfection the first time!

Customer Service

Friendly, knowledgeable, efficient and kept me updated!

My Experience

Caliber Collision did an excellent job with the repairs. Dale was excellent and keeping me updated about the repairs and the team did a good job, car looks brand new

Likely to Recommend

Repair Quality

Excellent Job

Customer Service

Very professional and great communication

Returned Clean

My Experience

Very courteous staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work was done professionally. I was very pleased with the outcome. Jessica kept me informed about the progress of the job during the whole process.

Likely to Recommend

Repair Quality

I have already responded.

Customer Service