Caliber - Brook Park

4.7 (1,892reviews)
97%
5330 Smith Road,  Brook Park,  OH  44142

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,892)

My Experience

They always do such a great job and everyone there is very nice!

Likely to Recommend

Great work done

Repair Quality

Very friendly and knowledgeable

Customer Service

Very professional

Likely to Recommend

Repair Quality

Totally satisfied but wish repairs were quicker

Customer Service

Likely to Recommend

I am always telling my Family, Friend, Coworkers and even strangers that they should go to Caliber Collision for all of their repair and paint needs!

Repair Quality

Caliber Collision ALWAYS performs the best when it comes to Collision repairs and they do an Amazing job with color matching!

Customer Service

The Staff is very welcoming and friendly. They explain everything to you and they keep you informed on every step of the process.

Returned Clean

My Experience

Excellent

My Experience

Jessica was very professional and welcoming. Not to mention knowledgeable. The repair on my vehicle was great. At 5 star repair . I really am satisfied with the work and service thank you guys for all that u do another satisfied customer Thanks you guys God Bless

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Repair Quality

Customer Service

My Experience

Professional and done as promised.

Likely to Recommend

Repair Quality

Professional and delivered on time as promised.

Customer Service

Professional and delivered on time as promised.

Likely to Recommend

Repair Quality

Excellent communications and service.

Customer Service

Excellent - Jessica was great!

Returned Clean

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Repair Quality

Customer Service

My Experience

Picked up 9-3. The paint on the inside of the door is rough and should have never been scheduled for release. It's going back tomorrow.

Likely to Recommend

Repair Quality

Car is back at the collision center. The door needs work. The inside was rough, there was a flaw on the edge of the door where it sits flush with the car and one of the seams were not right. I told them the car should have never been released.

Customer Service

Likely to Recommend

Repair Quality

Did a very good job on my work van will recommend to your family and friends

Customer Service

Was baby accommodated to me when I had to get access to my van

Returned Clean

My Experience

Caliber Collision turned what could have been a stressful situation into a truly easy one. The receptionist’s warm and friendly greeting set the tone, and Dale went above and beyond with exceptional work and consistent updates. Their professionalism and genuine care made all the difference — I highly recommend this team!

My Experience

Overall, it is a very seamless process. The team was accessible, patient with my questions, and friendly when communicating updates and information. Considering the repairs and parts that needed to be ordered, the work was completed efficiently.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision returned my car to me as if nothing had ever happened to it. The best part of the process was my estimator, Jessica B., who was patient, listened to all my concerns, and answered all my questions while also being quick, efficient, and making the whole process super easy for me. She kept me up to date and was proactive by anticipating my needs. I received the car back a whole weekend earlier than I expected. I was thrilled to get back in my car in such great shape! Thank you team and thank you Jessica! God bless!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Dale was a huge help from start to end. He was able to update me with each step which I truly appreciated. It was done sooner than expected. Thank you for the great service.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Customer Service