Caliber - Brook Park
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repairs took an entire month to complete. Once I pointed out the mistakes they made or things that weren’t done correctly they customer service declined significantly and there was very little communication. I will never take my car here and I will make sure everyone I know, stayed far far away from this shop. There were additional damaged to the top of my car that were not there prior to me dropping off my vehicle but since I don’t have a way to prove it I have to suffer and if I want to damaged repairs I have to pay for it. I wish I could give you a 0/10.
Customer Service - 0.5/5.0 -
Again, customer service was terrible once they didn’t get away with their terrible work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They took extra time to make sure the repair was done correctly
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
When I picked up my car, representative did not tell me I had to wait a few weeks before I wash my car. I had to ask him
My Experience - 5.0/5.0 -
Everything was efficiently, professionally done. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff did an awesome job on my car! It looks brand new again!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It took longer than expected.
My Experience - 5.0/5.0 -
Jessica did a great job at explaining & proactively communicating with me. Always professionally & with a positive attitude. Much appreciated!
My Experience - 5.0/5.0 -
Excellent job. That’s all I can say.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jessica gave us excellent service. She walked me through the entire process and answered all my questions. She texted with updates throughout the time my car was in for repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jessica was awesome and walked us through every step.
My Experience - 5.0/5.0 -
Communication was great and service was fast