Caliber - Brook Park

4.7 (1,897reviews)
97%
5330 Smith Road,  Brook Park,  OH  44142

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,897)

Likely to Recommend

Repair Quality

They're pretty straightforward and completed on time. I'm quite happy with their service!

Customer Service

The receptionist lady was bit rude but that was expected.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

It was excellent

Returned Clean

Likely to Recommend

Repair Quality

My car looked brand new.

Customer Service

Very professional and courteous and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good people, good work

Likely to Recommend

Repair Quality

Customer Service

"Adam was great"

Likely to Recommend

Repair Quality

Awesome job.

Customer Service

I am very, very happy with the repairs. I just wish I had gone with your choice 4 years ago when Ted's left me in tears.

Likely to Recommend

I have already recommended them.

Repair Quality

Car looked like new inside and out!

Customer Service

Great service!

Returned Clean

Likely to Recommend

Repair Quality

My taillight was not leaking until after the repair was completed. This should be payed for as the taillight is now ruined

Customer Service

Returned Clean

Likely to Recommend

Already mentioned it to some people if they ever need repairs.

Repair Quality

Quality looks excellent

Customer Service

Everyone was courteous and Knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Great communication all along the process

Returned Clean

Likely to Recommend

Repair Quality

Can’t even tell there Was an accident

Customer Service

They were amazing!

Likely to Recommend

Repair Quality

U guys did not replace my hole mirror passenger side and Nick's on my bumper

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the work done on my car. Adam was very informative and gave status updates on a regular basis. Thumbs up

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will not not recommend the way I have been treated no any other human being !!!

Repair Quality

I am extremely frustrated !!!

Customer Service

First of all, I wish they replaced it with exactly the kind of bumper I had on my car instead of this weak and cheap bumper that just fit in!!! Second, All the impacts of this accident also damaged the left rear tire of my car , so I found my car parked with a flat tire , inside messy, in short no proper service at all !!! Third, I could go somewhere else with the same amount of $1,000 I paid as my deductible portion to get my car taken care with a better service !!! At last I am very disappointed, this is a disaster .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean