Caliber - Brook Park

4.7 (1,896reviews)
97%
5330 Smith Road,  Brook Park,  OH  44142

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,896)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

really comprehensive

Customer Service

really comprehensive

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber did a great job. I can’t say the same for enterprise and it’s the 2nd bad experience I have had with them when this caliber location worked on my car. The first time they were over an hour late, this time the car smelled like cigarette smoke.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Professional and communicated consistently throughout the process.

Customer Service

Adam was my advisor and was great to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

10 week delay for appointment after I requested to start order. Staff hadn’t ordered parts until I called back to see what the delay was. After parts were in. Service was excellent.

Likely to Recommend

Would recommend

Repair Quality

A great job

Customer Service

Very satisfied

Returned Clean

My Experience

From the moment I dropped off my vehicle to the moment I picked it up, the customer service has been amazing. Not to mention there has been clear and consistent communication from start to finish. Adam and Mary have been amazing to work with. They made my first time experience with Caliber Collision worthwhile.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Adam made it all happen great guy

Customer Service

Car looked good but Adam made it great

Returned Clean

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Excellent service and communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Excellent!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work and very accommodating to my schedule.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Adam was very thorough explaining, procedures. Helpful with assisting in a car rental. VERY pleased with total care and service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service