Caliber - Brook Park

4.7 (1,893reviews)
97%
5330 Smith Road,  Brook Park,  OH  44142

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,893)

My Experience

Friendly employees got my car done quickly and did a great job

Likely to Recommend

Repair Quality

Just concerned if my rates will go up and by how much?

Customer Service

My Experience

My Experience

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Customer Service

Everything is pretty much fixed except a mold problem I found from water damage. Possibly it was not noticed because I was not told about it.

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Returned Clean

My Experience

Caliber worked with me and my insurance company to rescue my car that was being held hostage by a scam repair shop. Caliber coordinated everything and did a wonderful job on the repair. Like it never happened

Likely to Recommend

Repair Quality

Everything came out perfectly and they helped navigate a very difficult situation that I find myself in

Customer Service

Everyone was very helpful and explained things clearly

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Repair Quality

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My Experience

They did a amazing job job

My Experience

The team is great, very professional and , caring and they did an excellent job. I will refer this repair shop.

My Experience

My Experience

Excellent service done in a timely manner which exceeded expectations !

Likely to Recommend

Repair Quality

Amazing customer service ! Got my car back in better condition than when I even bought it and they even delivered it to me since I would have had to uber !

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My Experience

Car looked great following the repair work done by Caliber!

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My Experience

My entire experience with Caliber was exceptional. Cate was extremely compassionate answering my many questions and arranged my appointment. Jess was also very knowledgeable and patient when giving me all the information regarding the repair work. Such an excellent customer service business…Thank you.

Likely to Recommend

Repair Quality

Everything was exactly what I was told. Cate and Jess are exceptional people who showed true professionalism from day one.

Customer Service

Cate is a wonderful csr for Collision…. very empathetic and understands that the customer is already stressed and she presents a calming attitude of compassion.

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

excellent experience!!

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My Experience