Caliber - Brook Park

4.7 (1,893reviews)
97%
5330 Smith Road,  Brook Park,  OH  44142

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,893)

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I already did

Repair Quality

I was very satisfied with the quality and service I received. I received in the week and half that they had my car update which gave me piece of mind. I would refer Caliber to anyone and my representative Adam was wonderful keeping me up to date with the repair.

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Service was fantastic

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The staff was courteous and professional. I was kept informed of the progress of the repair of my vehicle. And I am very pleased with the quality of their work.

Likely to Recommend

Should an accident happen this is the shop I would recommend to anyone.

Repair Quality

This is the se ond vehicle I have had repaired at Caliber Collision. I was offered my choice of shops to take my vehicle and requested it be Caliber Collision. Speaking on the phone with my insurance agent and other shops 3 way many seemed like they didn't wan't my business. Caliber Collision always provides great customer service and have always done an amazing job repairing my vehicles.

Customer Service

This is the only place I will take my vehicle from now on. The great customer service and top notch repair has earned my trust in Caliber Collision.

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Very courteous staff and knowledgeable. Thank you

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Very satisfied

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My Experience

Great communication and repairs were done quick! Rental car was waiting for us. Very much appreciated!

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I would recommend to friends.

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Your company always does a nice job. I would recommend you to friends.

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10/10 would recommend!!

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Everyone was so sweet, professional, kind, and timely!

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Everyone was extremely helpful and efficient.

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Exellent job, very nice.

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I have already mentioned caliber collision to a couple people, I was very impressed with the service and the repair.

Repair Quality

Everything looks great & found it a nice gesture that they cleaned/detailed the inside too.

Customer Service

I can't say enough about the customer service. Mary was right on it to schedule the appointment & get me in. Adam called me daily to give me an update on the progress of the repair. I can't say enough good things about my experience...I will definity recommend.

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Looked like new.

Customer Service

Outstanding customer service. Friendly, professional, polite, and constant communication.

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