Caliber - Brownsburg

4.6 (2,392reviews)

93%

(463) 888-0197

1050 Patrick Place, Brownsburg, IN 46112

93%

See Photos

1050 Patrick Place
Brownsburg, IN 46112

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Brownsburg

See Photos

1050 Patrick Place
Brownsburg, IN 46112

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,392)

Sort By:
Newest
Rating

1,980 Customers Rated

5 Stars

69.4% Complete

(1659)
4 Stars

7.7% Complete

(185)
3 Stars

2% Complete

(48)
2 Stars

1.7% Complete

(41)
1 Star

0.8% Complete

(19)
< 1 Star

1.2% Complete

(28)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting daily or frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many vehicles were completed ahead of schedule. Customers also appreciated the unexpected bonus of having their vehicles cleaned inside and out. A few customers noted areas for improvement directly from their experiences, including occasional lapses in proactive communication, isolated quality control issues such as misaligned parts or incorrect components, and instances where repairs required a return visit. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to others.

Select to learn more

Timeliness
Communication

"... the quality of the work, and the fact that it was completed earlier than expected. I also really appreciated their understanding in allowing me to leave my car there for a few extra ..." Read more

"... responsive, and efficient. They helped me get a rental and my car was fixed in a week, which was MUCH faster than the timeline the dealership gave me. 1010 will be recommending ..." Read more

"... it is going to take about two weeks at first. But they completed for 3 days. So that was fast than I thought. They did good work on my car. Thank you so much." Read more

"Was 2 days after expected completion"

"... directly to a caliber shop there. When it was finished, 2 weeks ahead of schedule they were nice enough to transport my truck all the way to my hometown saving me a day of retrieving ..." Read more

"... Pleasant interactions with everyone I spoke with, clear and frequent communications of updates during the repair process. The time of repair felt minimal and I had my van ..." Read more

"... met me at Caliber when I dropped my vehicle off. I was contacted every day with updates on the repair process. My vehicle was ready on the day they said it would ..." Read more

"I was sent a text that gave me a link to an estimated time of completion and that's all I got, although i was told i would ..." Read more

"There wasn't really any customer service I never had a clue what the shop was doing I never got to see a detailed estimate until I was there to pick my jeep up when they supposably ..." Read more

"Service and communication was amazing. From the minute you walk in the door everyone is accommodating and patient. They ..." Read more

Timeliness
Communication

Timeliness
Communication

"... responsive, and efficient. They helped me get a rental and my car was fixed in a week, which was MUCH faster than the timeline the dealership gave me. 1010 will be recommending ..." Read more

"... it is going to take about two weeks at first. But they completed for 3 days. So that was fast than I thought. They did good work on my car. Thank you so much." Read more

"Was 2 days after expected completion"

"... Pleasant interactions with everyone I spoke with, clear and frequent communications of updates during the repair process. The time of repair felt minimal and I had my van ..." Read more

"... met me at Caliber when I dropped my vehicle off. I was contacted every day with updates on the repair process. My vehicle was ready on the day they said it would ..." Read more

"I was sent a text that gave me a link to an estimated time of completion and that's all I got, although i was told i would ..." Read more

"There wasn't really any customer service I never had a clue what the shop was doing I never got to see a detailed estimate until I was there to pick my jeep up when they supposably ..." Read more

"Service and communication was amazing. From the minute you walk in the door everyone is accommodating and patient. They ..." Read more

Nathan (Chevrolet owner) reviewed 8/7/26

Herbert (Chevrolet owner) reviewed 8/6/26

Edwin (Toyota owner) reviewed 8/6/26

Mario (Volkswagen owner) reviewed 8/5/26

Thank you was a great job!!!

Curtis (Honda owner) reviewed 8/5/26

Communicative throughout the whole process. Thorough with taking pictures and breaking down the costs

Patricia (Dodge owner) reviewed 8/3/26

I was a little disappointed that my van was there almost a week before getting to it. I understand how busy they were. I was glad I had to place to go that week and did not get my rental car until I heard how long. I saved money by not getting the car early. They told me it might not be ready until August 5th and I was shocked, but then I do have an older van and parts might be hard to get. I was thrilled when they called me on the 30th to say it was ready. I was so glad to see my van again. Looking back, I wish there had been some pictures of what they fixed since I would not be able to crawl under the van to see for myself. When picking up the van everyone was so nice, I asked if I could have a bag of popcorn and they said yes, then someone else said it's the end of the day, give it all to her. Still eating on it. So Good!

Jeffrey (Hyundai owner) reviewed 8/3/26

Jerry (Honda owner) reviewed 8/3/26

Problems at the end with when the car was completed

Brian (Nissan owner) reviewed 7/31/26

Ashley (GMC owner) reviewed 7/30/26

Car seems to be driving fine just making a rattling noise.

Isaura (Hyundai owner) reviewed 7/30/26

Ali (Hyundai owner) reviewed 7/28/26

Keith (RAM owner) reviewed 7/27/26

Dan the manager at Brownsburg was very conscious of the quality of their work and stands behind his people work 100%

Yes and i already have

Great people, friendly , helpful, ready to stop and explain procedures and results. Very conscientious.

Great results.

John (Lexus owner) reviewed 7/27/26

This is my 4 time between my wife and I. I’ve also sent several friends and colleagues

Service and communication was amazing. From the minute you walk in the door everyone is accommodating and patient. They made a push to get my car done 8 days earlier than scheduled without me asking. They also called me at 4:30 on a Friday evening to let me know I can get my car and they will wait for me. That type of professionalism is what keeps me and my network coming back. Great job

Excellent

Jason (Kia owner) reviewed 7/27/26

They didn’t complete re-installation of trunk liner.

Tamara (Honda owner) reviewed 7/23/26

Samuel (Subaru owner) reviewed 7/23/26

Emily (GMC owner) reviewed 7/20/26

Dewayne (Dodge owner) reviewed 7/20/26

Anonymous (Ford owner) reviewed 7/16/26

Good fast wirk

Top of reviews

Caliber - Indianapolis - Castl...

4.9 5,791 reviews
7650 E 88th Pl
Indianapolis, IN 46256
Caliber - Lebanon in

4.9 1,336 reviews
1206 W. South St
Lebanon, IN 46052
Caliber - Indianapolis - North

4.9 765 reviews
3800 Bauer Drive W
Carmel, IN 46280

Hackleman Auto Collision Repai...

5.0 608 reviews
78 S. Indiana St.
Danville, IN 46122
Hackleman Auto Collision Repai...

5.0 601 reviews
7026 Galen Dr W
Avon, IN 46123
Langford's Collision Repair - ...

5.0 387 reviews
5240 W 84th St
Indianapolis, IN 46268

view more shops in: Brownsburg | 46112

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Caliber - Brownsburg

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Brownsburg

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,392)

1,980 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 3.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.0/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?