Caliber - Brownsburg
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good fast wirk
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I can still see the dent in my door. The paint job is beautiful, but the dent it's will very noticeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Was very pleased with the start and the updates through the whole time you were working on my car.
Customer Service - 5.0/5.0 -
Again I was always kept up to date on my car. And I appreciated the concern and the speedy response I was receiving from Cheyenne.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took much longer than we expected but the job was well done and communication was appreciated.
My Experience - 5.0/5.0 -
The service and repair work was exceptional in outstanding.
Likely to Recommend - 2.0/5.0 -
Quality control is a problem. The hood looked as crooked as when we brought the car in. Dan explained how the hood seats - and how it adjusts - on our Toyota, which was helpful, but the repair team should have caught how bad it looked. Dan's attitude was almost "no biggie." We would not agree. Clear cover for hood to protect against damage was not installed when we picked up the car. We did not realize it until a few days later. Caliber was able to get the car in quickly, but it was inconvenient for us. Quality control should have reviewed each repair to make sure it was done. There was no apology for the hood issues and us having to bring the car back in.
Repair Quality - 4.0/5.0 -
Because of the two problems with quality control that we saw, we honestly wonder if there are other issues we cannot see.
Customer Service - 4.0/5.0 -
Staff was friendly and a great help in getting our car in quickly and helping with the rental car. So convenient for customers that you're connected with Enterprise. Thank you.
Returned Clean
My Experience - 5.0/5.0 -
Very quick and simple process, also the people were super nice don’t read the other reviews.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a great job. I was aware of the progress everyday.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Only thing was that communication was a little shoddy when the repair was happening. I was originally told that I would be reached out to update me on repairs, but I called instead.