Caliber - Brownsburg

4.6 (2,420reviews)
93%
1050 Patrick Place,  Brownsburg,  IN  46112

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,420)

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My Experience

The team really bent over backwards to get my car back to me sooner than scheduled. It is so much appreciated. My car looks amazing again!

Likely to Recommend

Repair Quality

Cast friendly service. Always kept me informed of time frames and where we were at in the process.

Customer Service

Returned Clean

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Repair Quality

Time will tell on the repairs, but the warranty is as long as I own the car.

Customer Service

Office staff was very friendly and easy to work with. Travis was very prompt and helpful in keeping me updated on the process.

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Repair Quality

Great Jib!

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Returned Clean

My Experience

My recent experience with Caliber Collision was better than what I could have imagined. At a time I was stressed due to being hit by another car, they made me feel at ease. Initially, we went over my car. Cassidy explained everything to me, the good and the bad. While my car was with them, I received communication daily, whether it was through text or a call. These are things I need when going through a stressful time. When it came time to pick up, even prior to pick up, they made sure I was completely satisfied with what had been done. I highly recommend this company.

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Repair Quality

I had more than a great experience with Caliber in Brownsburg. The staff were very compassionate during a stressful time for me. I had daily communication with the shop on the status of my car. Each person I spoke with had no problem answering my questions and explaining things further. I highly recommend this shop.

Customer Service

Best customer service from the front desk to the shop.

Returned Clean

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My Experience

We asked for an estimate to also touch up a door ding on the side door- the person circled the door and told us they would send us an estimate, we never got an estimate so assumed it would have been taken care of, it was not. Also, our car smells like a barn yard now- where in the world did this smell come from? Not a pleasant smell in our car that is less than a year old

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My Experience

Good job done. We were overwhelmed. Thank you to all involved.

My Experience

Was kept informed about what they were doing very friendly finished work in a timely manner

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8 is a pretty high score. I guess it all depends on what my “friends” needs are. I chose this location because of convenience and I would probably use them again because I know what to expect.

Repair Quality

As I awaited my vehicle completion, I had to remind myself that I asked for manufactured parts as to why it took Longer than I anticipated. Although, for whatever reason, we waited on a part they had to reorder. 🤷🏼‍♀️They still were able to get it completed before the weekend…

Customer Service

Customer service was great! Although, scheduling was a debacle, but we got through it.

Returned Clean

My Experience

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Likely to Recommend

I would absolutely recommend Caliber to anyone.

Repair Quality

Caliber Collision did outstanding work on our car. The repair looks good as new.

Customer Service

Anna was amazing. Super friendly, responsive, helpful, and caring.

Returned Clean